- Location
- São Bernardo do Campo, Brazil
- Type
- Full-time
- Department
- Sales
- Education
- Certification
- Source
- Workday
Description
The Sales Support will be responsible for providing the sales team with routine administrative support and enhances the efficiency of the sales process between Sartorius and it's customers. The holder of this position supports the internal sales team to run reports and simple analysis for sales team to be aware the sales situation and the status of customer.
Grow with us – Your Responsibilities
- Prepare and maintain customer quotations by creating, updating, and coordinating offers in CRM, SAP, and related tools to ensure accurate, timely, and compliant offer preparation
- Maintain pricing conditions, discounts, contractual terms, customer master data, and standard sales reporting in CRM, SAP, and BI tools to support data quality, performance visibility, and operational decision-making
- Process incoming sales leads and customer requests by assigning, documenting, and tracking activities within CRM systems to ensure timely follow-up and transparent request handling
- Coordinate RFIs, RFQs, and customer questionnaires by gathering stakeholder input and consolidating responses to support complete and on-time customer submissions
- Support demo handling activities by coordinating scheduling, shipment, returns, and documentation to ensure efficient utilization and traceability of demo assets
- Coordinate requests for sales literature, samples, and technical documentation by liaising with internal stakeholders and tracking fulfillment to support sales activities and customer engagement
What will convince us- Qualification & Skills:
- Complete vocational training in a commercial or related field, ideally combined with initial experience in sales support, commercial operations, or customer service
- Demonstrate an understanding of sales processes, pricing logic, and quotation management
- Utilize CRM, SAP, and sales enablement tools effectively in a business environment
- Apply a structured and detail-oriented approach while maintaining strong coordination and communication practices
- Collaborate effectively with regional sales teams and cross-functional stakeholders
- Communicate fluently in English
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers
Skills
SAPCustomer Service
