- Location
- MY012 - Petaling Jaya,Malaysia(MY012)
- Type
- Full-time
- Department
- Customer Service
- Source
- Workday
Description
Job Description:
Key Responsibilities
Functional Support
- Serve as the primary point of contact for Treasury users on TMS-related matters.
- Support daily Treasury operations including cash positioning, payments, liquidity forecasting, intercompany funding, FX, investments, and debt management.
- Configure and maintain TMS modules related to cash management, payments, bank account management, forecasting, accounting, and risk management.
- Support month-end closing, reconciliations, and reporting in collaboration with Finance and Accounting.
- Oversee bank connectivity setup and maintenance (e.g. SWIFT, host-to-host, APIs).
- Support onboarding of new entities, accounts, and users into the TMS.
- Prepare and maintain system documentation, process flows, and user training materials.
- Identify process improvement opportunities and support automation initiatives within Treasury operations.
Technical Support
- Provide first- and second-level technical support for TMS incidents, issues, and service requests.
- Coordinate with IT teams and the system vendor to troubleshoot, test, and resolve system or interface issues.
- Maintain and monitor integrations between the TMS and other corporate systems (ERP, bank portals, data warehouses).
- Support data validation, report generation, and dashboard customization for Treasury stakeholders.
- Participate in system upgrades, patch testing, and new release implementations.
- Ensure compliance with IT security and internal control requirements related to system access, data integrity, and audit trails.
- Support user acceptance testing (UAT), change management, and production deployments.
Skills
Functional Skills
- Understanding of cash management, liquidity forecasting, and payments processes.
- Familiarity with treasury instruments (FX, loans, investments) and related accounting.
- Experience in bank connectivity (SWIFT, host-to-host, APIs) and ERP integration.
- Knowledge of internal controls, compliance, and treasury reporting requirements.
Technical Skills
- Ability to manage system configurations, user access, and workflow setups.
- Understanding of data interfaces, file formats (XML, ISO20022, SWIFT MT), and ERP linkages.
- Experience in system testing, issue resolution, and system upgrades or enhancements.
- Hands-on experience with Treasury Management Systems (e.g. Kyriba, SAP, FIS, GTreasury) would be an advantage
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