Learning & Development Manager

Position: Learning & Development Manager

Salary: £39,000 per annum

Location: Head Office – Milton Keynes

We’re looking for an experienced, creative and practical learning and development professional to join the team the team at our Head Office in Milton Keynes. 

If you thrive in as a fast-paced, customer facing environment, working with people across all parts of the business, this is fantastic opportunity to make an impact.

Who Are Merkur?

MERKUR Slots are part of the Gauselmann Group, a family-owned German company that trades in over 40 European countries and is regarded as the foremost provider of gaming machines in Europe. In the UK, we currently operate over 220 high street Adult Gaming Centres under our MERKUR Slots Brand, as well as two Merkur Casinos.

Have we got your attention? Want to know what’s in it for you?

About you:

We are looking for someone with exceptional interpersonal skills, with a coaching style approach.  You’ll be experienced in delivering the learning and development strategy across a multifaceted business and the tenacity the job done effectively and efficiently.

• You will have experience supervising, coaching or line managing others

• You will have a warm, welcoming disposition

• You will be knowledgeable in digital learning authoring tools, for example Articulate

• You will have experience working within a customer-facing, or operational environment

• A team player with the ability to develop positive relationships and work effectively with key stakeholders at all levels and seniority.

• You will be a natural problem solver

• Proficient in MS Office tools such as Word, Excel and PowerPoint

• You will hold relevant learning and development qualifications to evidence your skills and experience

Benefits:

• 33 days holiday (including Bank Holidays)

• Contributory Pension Scheme

• Health care plan and Life Assurance

• Discounts with high street retailers and restaurants through our benefits portal

• Employee assistance programme

As part of the team you will:

• Provide day to day line management for the coordinator

• Support the Head of L&D in developing the delivering the L&D business strategy

• Determine learning and development needs and requirements by working with managers, employees, HR and other relevant stakeholders, using appropriate training needs analysis tools.

• Design and develop innovative and effective learning programmes, interventions and resources in response to identified business and development needs.

• Deliver professional and engaging learning programmes to employees and managers across different levels and group sizes.

• Create appropriate learning aids, tools and resources to support the effective delivery and application of learning.

• Collaborate with internal stakeholders and Subject Matter Experts to develop appropriate face-to-face, digital and blended learning solutions.

• Support the effective use of the Learning Management System (LMS) and digital learning resources.

• Research and consider new learning techniques, systems and methodologies, recommending and incorporating improvements where appropriate.

• Monitor and review existing learning programmes and materials to ensure they remain effective, relevant and appropriate.

• Use evaluation tools, learner feedback and other available information to assess the effectiveness of learning interventions and recommend improvements.

• Work with colleagues within the L&D team to support the effective scheduling, coordination and administration of learning activities.

• Manage agreed L&D projects and initiatives, ensuring they are delivered effectively and within agreed timescales.

• Maintain effective relationships with stakeholders across the business and provide appropriate advice and guidance on learning and development matters.

Want to know more? Apply today and our recruitment team will be in touch!

MERKUR Slots does not, under any circumstances, make hiring or employment decisions on the basis of any prohibited ground; including but not limited to age, disability, gender reassignment, marriage and civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or any other basis protected by law or prohibited by Company policy. MERKUR Slots is committed to a safe and welcoming work environment where harassment of any kind will not be tolerated.