Quality Assurance Supervisor

Description

Creativity, innovative thinking and the manufacturing of top-quality products have put Lyons Magnus in the forefront of the food industry. Lyons is involved in each phase of the food manufacturing process from the growing of the raw materials to the marketing of the finished products – and everything in between. Lyons produces more than 2,000 different items for the industrial ingredient and foodservice segments, designing products for some of the top restaurant chains in the country, as well as international accounts.

This huge undertaking could not be done without a diverse and talented staff. At Lyons, our people are the heart of our organization. Lyons is proud to cultivate a thriving work environment with employees who are not just satisfied and productive but engaged in creating the future – the company’s and their own.

The Quality Assurance Supervisor plays a leadership role within the Quality Assurance department at Lyons Magnus; an international food and beverage manufacturer headquartered in California. The position requires an understanding of team leadership, problem-solving, quality principles, and manufacturing technology. Operationally including but not limited to quality and safety assurance of all products, plant and equipment capabilities, accuracy of formulations, GMPs, HACCP guidelines and technical leadership.

Pay Range: $70,304 - $85,000 + Bonus   

Hours: 1:30 PM - 10:30 PM

Schedule: Monday-Friday; flexibility required for rotating days as needed

Location: Fresno, CA

Travel Requirements: None

Work Environment Available: On-site

Requirements

• Supports the mission, vision, and values of the company.
• Work with employees of Lyons Magnus in a positive and constructive manner to maintain a professional relationship.
• Demonstrates courtesy, discretion, friendliness and diplomacy.
• Works within a team environment to share information and develop team members.
• Supervise their assigned Quality Assurance Technicians to ensure that batches are tested as prescribed in the formulas, proper techniques-SOPs and best practices are applied to achieve compliance to product specifications.
•  Support all QA functions on their shifts; such as batch adjustments for all processing lines, processing line checks and verifications including brix, viscosity, pH, T.A and any other analytical analysis as required by a customer or formula.
• Verify all performance metrics and SOPs are met or exceeded, with a focus on customer expectations.
• Ensure that process control checklists, as developed, are filled out completely by all operators 
• Demonstrated manufacturing presence and understanding.
• Review and investigate Quality deviations to identify root cause and preventative actions.
• Review all Quality and food safety checks for accuracy and completeness within 72 hours of checks being completed or documented. Follow up accordingly with personnel or escalation.
• Support in the creation of training materials; SOPs, VWIs and OPLs for the successful implementation and adherence to company, customer, SQF, and regulatory food safety and quality requirements.
• Support the management and development of employee skills matrix and their respective development plans
•  Ensure all laboratory equipment and supporting operations measuring devices are calibrated, verified as scheduled and functioning as designed. Troubleshoot and or escalate to vendors for effective repair or replacement.
• Ensure customer product sampling is collected and prepared for shipment to customer as requested.
• Continuously improve processes with regards to defect reduction and the support in management of customer complaint investigations and record review
• Primary owner of root cause analysis and problem solving for all QA/FS related incidents on the off shifts.
• Managerial duties as prescribed by Director or Quality Assurance Manager.

Knowledge, Skills and Abilities:

• Advanced knowledge in Microsoft Word, Excel and PowerPoint.
• A proven track record of organization, planning and time management skills in addition to exceptional verbal and written communication.
• Demonstrated people development and conflict management.
• Exceptional and proven problem solving and critical thinking skills.

Required Qualifications:

• A BS degree from an accredited university. Experience will be considered in lieu of a degree
• A minimum of 3 years of successful experience in the food manufacturing industry.
• A comprehensive understanding of the core competencies of manufacturing capabilities and propriety product development 

Preferred Qualifications:

• Experience in food manufacturing environments.