Maintenance Planner

Maintenance Planner JLL

What this job involves:

The Maintenance Planner position is your opportunity to become the operational backbone of facility maintenance excellence at JLL. In this role, you'll orchestrate all maintenance activities across our facilities, transforming reactive approaches into strategic, data-driven operations. You'll be the critical link connecting maintenance teams, facility occupants, and leadership while leveraging technology to maximize asset reliability and operational efficiency. This position offers significant impact—your planning directly influences facility uptime, cost control, and occupant satisfaction. If you're passionate about systems, data, and operational optimization, this role provides the platform to demonstrate how strategic planning elevates facility performance and contributes to JLL's mission of delivering exceptional client service.

What your day to day will look like:

• You'll start each morning reviewing and prioritizing incoming work orders, assessing urgency, safety implications, and operational impact to determine assignments.
• Throughout the day, you'll coordinate with maintenance technicians, assigning work based on skillsets and workload while tracking progress from initiation through completion.
• You'll spend significant time in the CMMS, entering asset data, updating equipment records, maintaining preventive maintenance schedules, and generating performance reports.
• Regular communication with facility occupants and stakeholders keeps everyone informed about maintenance activities, outage schedules, and work order status.
• You'll continuously refine preventive maintenance programs, developing task lists and procedures that align with manufacturer recommendations and best practices.
• Administrative responsibilities include maintaining equipment documentation, warranties, and service contracts while supporting budget tracking through parts usage and labor hour monitoring.
• You'll also analyze maintenance data to identify trends, generate KPI dashboards, and provide insights that drive continuous improvement in facility operations.

Required Qualifications:

• Minimum 2-3 years of hands-on experience with Computerized Maintenance Management Systems (CMMS), demonstrating proficiency in work order management, asset tracking, and preventive maintenance scheduling
• Previous experience in Facilities Management Administration, Facilities Coordinator, or similar facility operations role with demonstrated customer service capabilities
• U.S. Citizenship required due to facility access and security clearance requirements
• Advanced proficiency in Microsoft Office Suite, particularly Excel for data analysis, report generation, and dashboard creation
• High School Diploma or GED equivalent with excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously
• Strong written and verbal communication skills with proven ability to work independently and interface effectively with diverse stakeholders
• Database management capabilities and commitment to data accuracy and integrity

Preferred Qualifications:

• Associate's or Bachelor's degree in Facilities Management, Engineering Technology, Business Administration, or related field
• Professional certifications such as Certified Maintenance & Reliability Professional (CMRP), Certified Facility Manager (CFM), or CMMS-specific certifications (IBM Maximo, SAP Plant Maintenance)
• 4+ years of comprehensive CMMS administration experience with platforms such as IBM Maximo, SAP PM, Corrigo, FacilityDude, or Infor EAM
• Background in commercial real estate, healthcare facilities, manufacturing, or government facility management environments
• Experience developing and implementing preventive maintenance programs from inception with knowledge of reliability-centered maintenance (RCM) principles
• Familiarity with building systems including HVAC, electrical, plumbing, and fire/life safety systems
• Technical skills including AutoCAD, SQL database queries, or business intelligence tools (Power BI, Tableau)

Compensation:

$25-$30 per hour