- Salary
- $60k – $70k/yr
- Location
- Lincoln Center - New York, NY
- Workplace
- Onsite
- Type
- Full-time
- Department
- House Management
- Seniority
- Manager
- Source
- Lever
Description
The Performance Manager is responsible for front-of-house operations for open rehearsals, performances, and events at the Metropolitan Opera House. This role ensures a safe, welcoming, and high-quality guest experience while solving ticketing concerns, guest needs, and operational issues in real time. The Performance Manager supervises full-time, part-time, union, and non-union front-of-house staff and partners with House Management to maintain consistently high service standards across every event as well as coach and motivate team members to deliver excellent guest service.
Skills
Customer Service