- Location
- Irvine, CA
- Source
- Paylocity
Description
Description
Brand Enhance Hospitality is one of the leading hospitality management companies with experience operating a variety of brands from small, niche, independently owned locations to luxury sites owned by global brands. With over two decades of experience in the parking and hospitality industry we provide a wide range of tailor-made solutions for our clientele. We take pride in the services we offer resulting in exceptional guest experiences.
Responsibilities
- Greet all hotel guests and visitors as they enter the drive, opening car and lobby doors
- Assist all guests and visitors with property directions and unloading/reloading any luggage
- Complete the valet ticket including a comprehensive vehicle damage check
- Assist with luggage to and from rooms, escorting guests, and providing information about the hotel and local attractions
- Safely park and move vehicles in a timely and efficient manner
- Assist with in-room dining, food delivery, and guest requests.
- Ensure keys are properly tagged and secured in the key room or podium
- Manage hotel rental items (bikes, surfboards, etc.), ensuring all rented items have a corresponding waiver
- Drive shuttle vehicle based on site requirements
- Maintain a clean work environment (sweeping the drive, cleaning the key room/podium area)
Qualifications and Skills
- Valid Driver's License with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- 1+ year of customer service experience preferred
- 18 years of age or older
Physical Demands:
- Willingness to work in the elements - heat, wind, rain, etc
- Ability to lift, push and pull at least 30 pounds
- Ability to stand, walk and run for extended periods
- Ability to bend, stoop, squat, and lift frequently throughout a shift
Skills
Customer Service
