Senior/ Staff System Software Applications Engineer – Optical Products

Responsibilities

MaxLinear is looking for energetic and motivated engineers with experience in system applications engineering. In this role, you will use your technical knowledge and communication skills to support both customers and internal teams. You will focus on:

• Work with Sales and FAE teams:
  • Help secure design wins and build strong relationships with key customers and partners
  • Provide software integration and debugging support to the tier-1 customers
  • Understand and explain customer system specifications and requirements
  • Demonstrate products and give technical presentations at customer sites and events
  • Track customer projects, including design, validation, and debugging
  • Provide product and technical training to Sales and FAE teams
• Work with internal teams:
  • Reproduce customer-reported issues and debug major issues
  • Clarify issue details and share accurate information with internal teams
  • Support software development, including API drivers and tools
  • Support firmware development, including optimization and debugging
  • Assist with software porting, integration, and testing
  • Perform regression and stress testing
• Support marketing activities:
  • Collect customer and market information
  • Study new product features and check feasibility
  • Support product definition and roadmap planning
  • Analyze competitors and market trends
• Support product development:
  • Build reference designs for testing and customer evaluation
  • Create test plans and reports
  • Prepare technical documents such as application notes and user guides
  • Work with engineering teams to improve product quality and user experience
• Support lab activities:
  • Manage, test, and deliver EVKs to FAEs and customers

Qualifications

• BS/MS in Computer Science, Computer Engineering or Electrical Engineering
• Experienced in OS-level FW development and debugging, including race condition avoidance, interrupt handling, IPC, etc
• Minimum of 5 years of optical transceiver product development experience in C/C++
• Extensive knowledge of optical transceiver products in system and application levels. MSA/CMIS knowledge is a plus
• Previous experience of optical transceiver module SW development is a plus
• Software design/debug skills are a must while basic software programming skills including driver integration and writing ATEs for reference design testing are highly desired
• The ability to write ATE SW (Python based) for reference design testing is highly desired
• Experienced in 400G/800G/1.6T transceiver design with DML, EML, Sipho, VCSEL Driver/TIA/CDR/DSP/PAM4; including SW/HW debug, and application support is preferred
• Familiar with lab instruments including 400G/800G/1.6T switch, Digital Communication Analyzer (DCA), Optical/Electrical Clock Recovery (CDR), logic analyzer, protocol analyzer, and BER tester, etc
• Strong ownership to productively drive customer issues to closure. Act as the interface between the customer and internal engineering to resolve technical issues
• Customer support experience is a must
• Write and maintain data sheets, technical application notes, and user guides
• Must have the technical capability to guide customers through product usage
• Previous experience of supporting IC products in high-volume shipment
• Have the ability to process multiple tasks, strong technical account management, and project management skills
• Good English communication skills
• Self-motivated with a great sense of urgency and responsibility
• Able to work well and learn quickly under pressure in a fast-paced environment
• Able to manage both technical and business-related challenges
• This requires up to 30% travel to partners and customers' on-site support

Company Overview

MaxLinear is a global, NASDAQ-traded company (MXL) where the entrepreneurial spirit is alive and well. We are a fabless system-on-chip product company, striving to improve the world’s communication networks for everyone through our highly integrated radio-frequency (RF), analog, digital, and mixed-signal semiconductor solutions for access and connectivity, wired and wireless infrastructure, and industrial and multi-market applications.

 

We hire the best people in the industry and engage them in some of the most exciting opportunities that connect the world we live in today. Our growth has come from innovative, bold approaches to solving some of the world’s most challenging communication technology problems in the most efficient and effective manner.

 

MaxLinear began by developing the world’s first high-performance TV tuner chip using standard CMOS process technology. Others said we couldn’t achieve the extremely high-performance requirements using CMOS, but we proved them wrong and achieved enduring global market leadership with our designs. Since then, we’ve developed a full line of products that drive 4G and 5G infrastructure; enable data center, metro and long-haul optical interconnects; bring 10Gbit to the home; power the IoT revolution; and enable robust and reliable communication in harsh industrial environments. Over the years, we’ve expanded through organic growth and through several acquisitions that have perfectly complemented our existing portfolio and enabled us to deliver complete end-to-end solutions in our target markets. One such example was the acquisition of Intel’s Home Gateway Platform Division that added Wi-Fi, Ethernet, and Broadband Gateway Processor SoC technology to our connected home portfolio creating a complete and scalable platform of connectivity and access solutions to fully address our customers’ needs.

 

Our headquarters are in Carlsbad, near San Diego, California. We also have major design centers in Irvine and San Jose, California; Valencia, Spain; Bangalore, India; Munich, Germany; Israel; and Singapore.

 

We have approximately 1,200 employees, a substantial majority of whom have engineering degrees and include masters and Ph.D. graduates from many of the premiere universities around the world. Our employees thrive on innovation, outstanding execution, outside-the-box thinking, nimbleness, and collaboration. Together, we form a high-energy business team that is focused on building the best and most innovative products on the market.