Learning and Development Trainer - Yellowstone National Park

Overview

 

Live. Work. Explore. as a part of our Learning and Development team in Yellowstone National Park!

 

Are you enthusiastic about hospitality, people, and beautiful places? By working at Yellowstone National Park, you will get all three! As an L&D Trainer, you will play a vital role in supporting the day-to-day functions that keep the park running smoothly.

 

Job Summary:

The Learning & Development team supports employee growth by connecting team members with training, resources, and development opportunities across Yellowstone National Park. This role helps facilitate onboarding and training programs, supports learning technologies and resources, partners with leaders to address development needs, and promotes a culture of continuous learning and professional growth.

 

The Details:Position Type: SeasonalSeason Dates: March 2027 - September or October 2027Pay: $20.50-$22.35/hr depending on experience 

 

Life in Yellowstone: 

• Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided
• Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities included
• Free Yellowstone & Grand Teton National Park pass
• Employee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)
• Access to discounted services at Yellowstone Medical Clinics operated by STGi.
• Retail, Lodging and Travel Discounts
• $350 Referral Bonus Program 

Benefits: 

• Xanterra offers competitive benefit programs and services for eligible employees. For more information, click here. 

Responsibilities

• Facilitate learning programs, orientation and onboarding activities, coaching, and development opportunities that drive performance and guest service.
• Partner with leaders and frontline teams to assess training needs, implement learning solutions, and track results.
• Maintain training records, materials, schedules, and LMS reporting.
• Build strong relationships across departments to support a safe, inclusive, and engaging employee experience.
• Observe operations, provide feedback and support, ensure compliance with company standards, and support business needs as required.
• Other duties as assigned.

Qualifications

• Strong facilitation, communication, and public speaking skills.
• Ability to train, coach, and engage diverse employee groups.
• Organized, adaptable, and able to work independently.
• Proficient with Microsoft Office, learning technologies, and data entry.
• Sound judgment, problem-solving skills, and commitment to company standards.
• Willingness to travel throughout the park, including overnight stays.

Preferred Qualifications:

• Experience with LMS platforms and content authoring tools.
• Knowledge of Xanterra systems (LMS, DayForce) and Microsoft Office.
• Familiarity with YNP programs, policies, communities, and services.
• Previous Xanterra or hospitality industry experience.

Physical Requirements include:

• Able to lift up to 50 lbs., push carts up to 100 lbs., and stand/walk for extended periods.
• Navigate stairs, hills, and uneven terrain; bend, kneel, reach, and stretch regularly.
• Work outdoors in varying weather conditions.
• Deliver presentations and speak to groups for extended periods.
• Valid driver's license and safe driving record required; DOT qualification preferred.
• Safely work with cleaning and operational chemicals.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.