(USA) Senior Manager, Technology Operations

Position Summary...

What you'll do...

Role summary:
The Senior Manager, Technology Operations, leads the execution of complex technology programs by aligning strategic objectives with operational and financial plans. This role oversees multiple projects, ensuring effective resource allocation, risk mitigation, and performance monitoring. The position requires strong stakeholder engagement to translate business needs into actionable technology solutions while fostering collaboration across teams. The incumbent drives continuous improvement, supports talent development, and upholds high standards of integrity and compliance to deliver impactful results that advance organizational goals and operational excellence.
About the team:
The team empowers sellers of all sizes on Walmart Marketplace by delivering scalable and efficient fulfillment solutions. Focused on Assortment, Speed, Trust, Price, and AI Automation, they enable sellers to expand their reach and provide exceptional value. Committed to fostering a trusted and dynamic marketplace, the team supports seller growth and innovation while ensuring customers enjoy a seamless shopping experience with broad selection and everyday low prices. By enhancing Marketplace returns, the team builds trust, simplifies processes, and reduces operational costs, driving competitive advantage and sustained business success.
What you'll do:

• Lead and oversee multiple technology operations projects, ensuring alignment with strategic objectives and effective resource allocation.
• Manage program budgets, monitor expenditures, and forecast financial outcomes to support operational efficiency.
• Develop and implement technology strategies that address business unit requirements and emerging industry trends.
• Build and maintain strong collaborative relationships with stakeholders to influence decisions and drive project success.
• Define program goals, deliverables, and schedules while managing risks through scenario planning and mitigation strategies.
• Monitor program performance using established metrics and adjust plans to optimize outcomes.
• Foster continuous improvement by promoting new processes and tools within technology operations.

What you'll bring:

• Proven expertise in program and financial management, including budgeting and cost monitoring across multiple projects.
• Strong knowledge of technology strategies and ability to align business unit requirements with technology solutions.
• Experience in stakeholder management with excellent communication and influencing skills to build consensus.
• Ability to define program goals, deliverables, and schedules using program management tools and frameworks.
• Skilled in risk assessment, mitigation planning, and performance tracking to ensure program success.
• Demonstrated capability in business operations, including KPI assessment and driving execution of business plans.
• Leadership experience in mentoring, coaching, and developing high-performing teams.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Bellevue, Washington US-11663: The annual salary range for this position is $108,000.00 - $216,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 5 years’ experience inproject management, program management, program operations, or related area.Option 2: 7 years’ experience in project management, program management, program operations, or related area.2 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.