Manager of Facilities Maintenance and Work Process

Job Title:

Manager of Facilities Maintenance and Work Process

Full or Part Time:

Full time

Hours:

40

Exempt:

Yes

Supervisory Org:

Campus Facilities (PM)

Job Description:

JOB SUMMARY:  The Manager of Campus Facilities Maintenance and Work Process is responsible for the direct supervision of the daily and long-term maintenance operations of university facilities, ensuring buildings, systems, grounds and equipment are properly maintained, reliable, and efficient. This position manages maintenance staff, coordinates preventive and corrective work, and implements effective processes, technologies, and best practices to improve service delivery. The Manager plays a key role in ensuring that maintenance operations align with institutional goals for safety, sustainability, cost-effectiveness, and customer service. The position serves as the key system administrator for the (CMMS) computerized maintenance management system and manages radio communication technology.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assign, schedule, and supervise maintenance staff and contractors to ensure timely and effective completion of work orders, preventive maintenance, and repairs.  Inspect work as needed to ensure performance standards are met.
• Provide direct supervision to the maintenance, testing and repair of campus infrastructure and building systems (grounds, motor pool, mechanical, electrical, plumbing, HVAC, elevators, fire monitoring & suppression systems, etc.).  Recommend corrective action or equipment upgrades as needed.
• Manage the Computerized Maintenance Management System (CMMS), ensuring accurate work order tracking, reactive and preventive maintenance scheduling, and asset management.  Responsible for CMMS governance, reporting and analytics.
• Manage the department’s radio communication devices, supporting technology and licenses.
• Ensure all maintenance activities comply with applicable safety codes, regulations, and university policies.  Promote and enforce safe work practices and ensure staff receive appropriate training.
• Leads the planning of short and long-range objectives for maintenance-specific operations including staff and safety training, quality control, preventative and deferred maintenance.
• Establish priorities for maintenance work and assign staff to maximize efficiency and minimize disruption to campus operations.
• Develops the plan for the annual comprehensive summer housing maintenance program and assigns staff and resources.  Monitor progress and prioritize work to ensure timely completion.
• Serves as a key point of contact for faculty, staff, and students regarding maintenance concerns, ensuring responsive and professional customer service standards are met.
• Supervise, train, and evaluate assigned maintenance staff, fostering a culture of teamwork, accountability, and development.
• Select, train, evaluate, assign and discipline staff in accordance with the provisions of the SSA Collective Bargaining Agreement.
• Establishes maintenance standards and processes.
• Manage maintenance operational priorities and projects within approved budgets.
• Conducts periodic inspections of campus facilities buildings, structures, equipment and grounds.
• Coordinates maintenance response support during emergencies, critical incidents, and severe weather events.
• Coordinates with vendors and contractors to complete maintenance projects.
• Collaborate with Custodial Operations management, Facilities Planning & Construction, and campus partners to support capital projects, renovations, key initiatives and special events
• Perform other duties as assigned.

SUPERVISION RECEIVED:

General supervision is received from the Associate Director of Campus Facilities Maintenance Operations

SUPERVISION EXERCISED:

Directly supervises designated Grounds, Maintenance, Skilled Trades or Office support staff, and student employees.

 

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in Facilities Management, Engineering, Construction or Operations Management or a related discipline; or an equivalent combination of education and work experience.
•  Minimum of four (4) years of progressive experience in facilities maintenance, operations, or a related field, with at least two (2) years in a supervisory role.
• Demonstrated knowledge of building systems, maintenance processes, and asset management practices.
• Experience using CMMS or similar maintenance management systems.
• Ability to work flexible hours, including weekends.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Demonstrated customer service focus.
• Possess a valid Driver’s license.
• Experience and ability to positively interact with all members of the campus community
• Ability to perform the essential duties of the position with or without accommodations.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Facilities Management, Engineering, Construction or Operations Management
• Facilities or operations management experience in higher education, healthcare, manufacturing or similar large campus environment.
• Experience managing employees in a unionized environment.
• Working knowledge of building energy management systems and sustainability practices.
• Certification in facilities management (e.g., APPA CEFP, IFMA CFM, FMP, PMP)

 

WORKING ENVIRONMENT & EMPLOYMENT CONDITIONS:

• Duties are generally performed inside but will be exposed to outdoor environmental conditions on a regular basis.  
• This position is required to move throughout the campus, including using stairways in all University buildings and ladders as needed.
• May be required to work outside of normal business hours, including evenings and weekends.
• All work associated with this role must be performed within the state of Michigan.

 

Applicants must be legally authorized to work in the United States at the time of hire and throughout their employment. The university does not provide employment visa sponsorship now or in the future for this job classification.

 

The above reflects the general details considered necessary to describe the essential functions of the job. It shall not be construed as an exhaustive statement of duties, responsibilities, or requirements that may be inherent in the job.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

About SVSU:

Saginaw Valley State University is a comprehensive university with more than 100 programs of study for its roughly 7,000 students. Located on a suburban campus in Michigan’s Great Lakes Bay Region, SVSU is committed to a supportive and empowering environment for students, faculty and staff. SVSU was recognized as a “Great College to Work For” for 9 consecutive years (2016-2024).

SVSU emphasizes undergraduate teaching and learning, and community-based research. SVSU earned the Community Engagement classification from the Carnegie Foundation for the Advancement of Teaching, a distinction achieved by only 7 percent of U.S. colleges and universities. By their senior year, 84 percent of students have engaged with community employers and agencies in internships, field placements or some other component of their academic preparation.

SVSU is establishing itself as a leader in STEAM education for the Great Lakes Bay Region, partnering with businesses, foundations and school districts to improve students’ performance in math, science and the arts at the middle school, high school and university levels.  SVSU is constructing the first university research facility on Lake Huron to improve public health and the economy in the Saginaw Bay watershed.
 
More than 70 percent of SVSU freshmen live on campus in student housing that has been rated No. 1 among public universities in the U.S. (2018-2025). SVSU fields 20 varsity sports at the NCAA Division II level. The average class size is 23 students. For more information, please visit our website, http://www.svsu.edu.