Front Office & Sales Support Administrator

Manpower Malta is seeking to recruit a Front Office & Sales Support Administrator to join our client's team.

The Front Office & Sales Support Administrator will act as the first point of contact for visitors, customers and incoming enquiries. This position combines front office administration, customer service and sales support, requiring a professional and organised individual who can manage daily administrative activities while supporting commercial processes. The successful candidate will assist customers, process documentation, coordinate with internal departments and contribute to maintaining a positive and professional customer experience.

Responsibilities:

• Manage the front desk, welcome visitors, handle incoming and outgoing calls, respond to enquiries and support daily administrative activities.
• Assist customers by providing information, directing enquiries to the appropriate departments and maintaining a professional customer experience.
• Process customer orders, support stock management and contribute to sales activities through appropriate upselling and cross-selling.
• Prepare and maintain quotations, orders, customer records, sales documentation and other administrative files accurately.
• Liaise with customers and internal departments while supporting additional administrative duties as required by the line manager.

Key Requirements:

• At least 1 year of previous experience in an administrative, front office or similar role.
• Competent user of Microsoft Office, including Word, Excel, PowerPoint and Outlook.
• Basic knowledge of both Maltese and English.
• Strong communication, customer service and interpersonal skills with a professional approach.
• Good organisational and time-management skills, with strong attention to detail and the ability to prioritise tasks.

Job Info:

• Type of Contract: Indefinite | Fulltime
• Salary: Depending on experience
• Benefits:
  • Private health insurance
  • GP and specialist access
  • Professional training and study support
  • Wellness and mental health support
  • Gym and fitness reimbursements
  • Paid special leave (marriage, bereavement, compassionate)
  • Annual uniform allowance (€200)
  • Team events, social activities, and employee discounts
• Work Setting: Office based
• Working Days: Monday to Friday
• Working Hours: 8.00-17.00hrs
• Candidate location: Must be already living in Malta