Manager Quality & Risk (Mission Viejo)

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Manager of Quality & Risk is responsible for planning, organizing, and leading Patient Safety and Risk Management initiatives.

Pay Range

Minimum $99,819 Midpoint $132,288 Maximum $164,736

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Minimum three (3) years of previous risk management experience.

• Preferred: Over four (4) years of previous risk management experience.

Education

• Required: Bachelors degree in Nursing or related health care field.

• Preferred: Master’s Degree in Nursing, Healthcare Administration or related health or quality field CPHRM Law Degree.

Training

• Required: None required.

•  Preferred: Background/training in Human Factors Engineering

Specialized Skills

• Required: Strong written, oral communication, and facilitation skills a must. Statistical knowledge; possess the ability to establish and maintain effective professional and interpersonal relationships with all levels of the organization and patient families. Knowledge and experience with meeting the Joint Commission Standards. Ability to problem-solve, analyze situations, think critically, and give constructive feedback. Ability to set goals and judge results in accordance with the highest standards; care with sensitivity and respect; advance risk management through the development of new ideas or refined processes; promote teamwork to achieve CHOC’s mission; and understand and exceed customer expectations. Ability to participate constructively and harmoniously with senior management, physicians, and Associates in devising, analyzing, implementing and evaluating the organization’s patient safety opportunities. Demonstrates excellent facilitation and consultation skills. Ability to work both independently and as part of a team.

Licensure

• Required: Basic Life Support (BLS).

• Preferred: Registered Nurse (RN) – CA.

Work Environments - Functional Demand:

Sedentary - Very light energy level Lift 10 lbs. box overhead. Lift and carry 15 lbs. Push/pull 20 lbs. cart.

Physical Activity Requirements:

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements:

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements:

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement:

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.