Senior Analyst, Transport Systems

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

Job Summary

The Supply Chain Systems team drives the standardization, implementation, and continuous improvement of processes and systems across the Supply Chain network, partnering closely with Operations and IT.

The Senior Analyst, Transport Systems will focus on implementing, enhancing, and supporting transportation systems, translating business requirements into effective technology solutions. The role will support system implementations from requirements gathering and testing through deployment, training, and ongoing support, while contributing to Agile delivery practices.

The ideal candidate is analytical, proactive, and collaborative, with strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Transportation Systems Implementation: Lead and support key workstreams associated with the design, testing, implementation, enhancement, and sustainment of transportation applications supporting operational processes.

• Business & Systems Analysis: Partner with Transport Operations subject matter experts to understand business processes, identify business needs and translate them into functional requirements, user stories and system solutions.

• Business/Technology Partnership: Act as a key liaison between Transport Operations, Loblaw Technology (IT), vendors and other stakeholders to ensure business requirements are understood and successfully delivered.

• Project & Agile Delivery: Support project delivery using both traditional (Waterfall) and Agile project delivery methodologies. Facilitate or support scrum ceremonies including sprint planning, daily stand-ups, backlog refinement, sprint reviews and retrospectives.

• Backlog & User Story Management: Develop, refine and prioritize user stories and acceptance criteria in partnership with business stakeholders and technology teams, ensuring the backlog is prepared to support upcoming development sprints.

• Testing & Deployment: Coordinate and support QA, SIT and UAT activities, including the development of test scenarios, defect management, business validation and readiness for implementation.

• Implementation & Change Management: Support implementation planning, cutover/go-live, post-implementation validation and stabilization activities while working with operational stakeholders to drive adoption of new applications and business processes.

• Application Support & Sustainment: Represent Transport Operations by partnering with Loblaw IT to ensure transportation application issues are effectively managed. Monitor, prioritize and escalate functional, integration and performance issues to ensure timely resolution within established SLAs.

• Process Improvement: Analyze transportation processes, system performance and operational issues to identify opportunities for system optimization, automation and process improvement.

• Stakeholder Communication: Provide clear and concise updates to operational leadership and project stakeholders regarding project status, risks, issues, system availability, upcoming changes and implementation readiness.

• Training & Knowledge Transfer: Develop and maintain process documentation, support the development of training materials and provide coaching and knowledge transfer to SMEs and end users.

• Accountability & Initiative: Demonstrate a high level of accountability and initiative by proactively identifying issues and opportunities, taking ownership of actions through completion, and contributing to the successful delivery of team commitments.

Qualifications

• 3–5 years of relevant experience in transportation and supply chain operations, software development projects, system implementations, or related project roles.

• A university or college degree in Computer Science, Business Technology Management, Supply Chain Management, Industrial Engineering, or a related field.

• Demonstrated experience participating in or owning key aspects of technology and platform implementations, preferably transportation-related system implementations.

• Demonstrated project management skills, with the ability to organize and manage multiple projects, workstreams, priorities and deliverables simultaneously. Project Management credentials are considered an asset.

• Knowledge and practical experience with Agile delivery methodologies, including sprint planning, backlog management, user-story development and backlog refinement. Scrum Master or Agile experience or certification is considered an asset.

• Experience gathering and documenting business requirements, developing user stories and acceptance criteria, and translating operational requirements into technology solutions.

• Experience supporting QA, SIT and UAT, including test planning, execution, defect management and business sign-off.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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