Human Resources Business Partner

Description

Community Medical Services (CMS) is one of the nation’s leading providers of medication-assisted treatment and integrated behavioral healthcare. Every day, our teams help individuals and families overcome opioid use disorder through compassionate, evidence-based care delivered with dignity, respect, and clinical excellence.

Our work changes lives. We help people reclaim their health, reunite families, restore hope, and strengthen communities. Our employees are driven by purpose, united by our mission, and committed to making a meaningful difference for every patient we serve. As CMS continues to grow, we are investing in our people, our leaders, and the employee experience that enables our teams to do their best work.

Position Summary

The Human Resources Business Partner serves as the primary HR partner for corporate and field leaders across approximately 600 employees. The HRBP supports leaders and employees throughout the employee lifecycle, helping create strong teams, an engaging employee experience, and consistent people practices across our clinics.

This role combines hands-on HR support with proactive leader coaching, employee engagement, retention, performance management, and workforce insights. The HRBP will also provide expertise in employee relations, investigations, corrective action, and employee separations, ensuring matters are handled fairly, consistently, and in alignment with CMS policies and employment requirements.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development 

Key Responsibilities

• Serve as the primary HR partner to operational and clinic leaders across the assigned region, providing practical guidance on people, team, and organizational matters.
• Coach leaders on employee engagement, retention, performance management, communication, team effectiveness, and building a positive employee experience.
• Manage employee relations matters, including workplace concerns, investigations, performance issues, corrective actions, and separations, with sound judgment and appropriate documentation.
• Partner with leaders to proactively identify and address workforce challenges, including turnover, staffing trends, engagement concerns, and recurring employee issues.
• Provide consistent interpretation and application of company policies and employment practices while supporting compliance with federal, state, and local employment requirements.
• Identify trends across employee relations, turnover, engagement, and other workforce data and translate those insights into actionable recommendations for operational and HR leadership.
• Contribute to the development and rollout of HR policies and programs across multiple states, helping ensure consistent, compliant practices as requirements evolve.

Requirements

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and relevant experience.
• 5+ years of progressive Human Resources experience, including direct experience supporting leaders and managing employee relations matters.
• Experience supporting a geographically dispersed, multi-site workforce strongly preferred.
• Demonstrated experience conducting workplace investigations, coaching leaders, managing performance issues, and supporting employee separations.
• Strong working knowledge of federal employment laws and experience navigating state-specific employment requirements.
• Proficiency with HRIS platforms (e.g., Paylocity or similar) for case documentation, leave administration, and reporting.
• Healthcare, behavioral health, clinical operations, retail, hospitality, or another high-volume, multi-location environment preferred.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.

#CRPSF

About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.