Patient Support Service Dispatcher/Admin

11906 Aurora West Allis Medical Center - Environmental Services

Full time

Yes

40

12:00pm-8:30pm M-F No Holidays. Hours subject to change based on department need. This position will be for Administrative and Dispatching EVS and Patient Transport.

Pay Range:

$26.55 - $39.85

Major Responsibilities:

• Schedules and prioritizes calendars for appointments, meetings, and travel.  
• Assists with travel arrangements and expense reporting.  
• Organizes all aspects of meetings and events, including (but not limited to) agenda preparation, site selection, and document development.  
• Answers, screens, and initiates calls. Greets visitors, providing procedural information and answering inquiries related to operational and substantive matters.  
• Resolves problems and prioritizes needs using in-depth knowledge or policies and procedures.  
• Performs complex word processing and document creation, including crafting/drafting correspondence, etc. with little to no guidance/instruction.  
• Compiles reports, graphics, and statistical data. Creates reports independently (or with little instruction) and displays data to support needs, including the generation of existing reports.  
• Maintains filing systems and confidential records.  
• Opens, reads, and prioritizes mail, initiating return correspondence as appropriate.  
• Conducts independent research and complex analyses, summarizing information to support administrative needs.  
• Operates and maintains office equipment; may order supplies as needed.  
• Coordinates administrative details of special projects.  
• May act as a resource, providing training to other administrative staff.

Education Required:

• High School Graduate   

Licensure, Registration, and/or Certification Required:

• None Required

Experience Required:

• Typically requires 3 years of administrative support experience         

Knowledge / Skills / Abilities Required:

• Advanced time management and prioritization.  
• High degree of confidentiality.  
• Initiative and independent problem-solving.  
• Strong written and verbal communication skills. Ability to communicate with various individuals tactfully and effectively, including highly visible customers/leaders.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).  
• Ability to create simple to complex documents, reports, graphs/charts, and presentations.  
• Strong organizational ability and attention to detail.

  Physical Requirements and Working Conditions:

• Normal office environment; occasional lifting up to 20 lbs.  
• Prolonged periods of sitting, standing, and keyboard use.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.