Hiring.Camp

Team Lead, Client Integrations Engineer

Employees Publicisgroupe

·

Sep 9, 2024

Location
Chicago, IL, US
Type
Full-time
Department
Engineering
Seniority
Lead
Experience
7+ years
Closing date
Today
Source
iCIMS

Description

Company Description

 

How You’ll Make an Impact

 

Own strategic delivery and lead a high-performing team – The Team Lead drives complex client initiatives across onboarding, campaign execution, and long-term optimization, while managing and mentoring a team of Client Integrations Engineers. This role leads cross-functionally to deliver scalable solutions that align with client marketing goals and Epsilon’s platform capabilities.

 

Set the standard for service and innovation – The Team Lead is accountable for delivering unparalleled customer service to both clients and internal stakeholders. The role blends engineering, consulting, and leadership — solving high-impact technical challenges, guiding team execution, and contributing to strategic initiatives that advance Epsilon’s mission to connect data with outcomes. It reflects Epsilon’s core values of accountability, curiosity, and partnership.

 

Lead visibly, deliver impact – This is a hands-on leadership role. Team Leads engage directly with clients and internal stakeholders from day one, driving outcomes across the client lifecycle while shaping how teams operate through process improvements and platform innovation.

 

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

 

What You’ll Achieve

  • Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation
  • Set team standards for client support, technical excellence, and cross-functional service
  • Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives
  • Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs
  • Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client-specific codebases for campaigns
  • Direct the team in developing strategic solutions for client marketing needs
  • Advise account teams and clients on platform features and campaign setup options
  • Provide relevant, timely, and concise updates to senior leadership
  • Build product knowledge to understand and communicate revenue impact of configuration options

Who You Are

  • Proven ability to manage and mentor direct reports while maintaining technical excellence
  • Strong leadership and communication skills; able to set standards and guide cross-functional collaboration
  • Deep understanding of web technologies, SQL, and JavaScript with ability to direct technical strategy
  • Experience advising clients and internal teams on platform features and campaign setup
  • Familiarity with scripting and automation tools to support team efficiency
  • Background in digital marketing and consulting, with a focus on scalable client solutions

Experience and Education

  • 7+ Years of experience in a Technical Role
  • 5+ years of experience in digital marketing technology
  • 3+ years leadership experience
  • Bachelor’s degree in computer science, MIS or related field, or equivalent experience

Additional Information

When you join Epsilon, we’ll create something EPIC together. We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

 

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

 

Our Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon

Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

 

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

  • Act with integrity. We are transparent and have the courage to do the right thing.
  • Work together to win together. We believe collaboration is the catalyst that unlocks our full potential.
  • Innovate with purpose. We shape the market with big ideas that drive big outcomes.
  • Respect all voices. We embrace differences and foster a culture of connection and belonging.
  • Empower with accountability. We trust each other to own and deliver on common goals.

 

Because You Matter

As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to:

  • Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
  • Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling

Epsilon benefits are subject to eligibility requirements and other terms.

 

Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants who need accommodations to complete the application process. Please reach out to [email protected] to request an accommodation.

 

For San Francisco Bay and Los Angeles Areas: Epsilon will consider qualified applicants with criminal histories for employment in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply. 

#LI-KN1

 

Compensation Range: USD $98,000.00 - USD $182,000.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 9/11/2026.

Skills

JavaScriptSQLCustomer Service

Similar Jobs

30

Team Lead Client Service (m/f/x)

Scalable GmbH · Berlin, BE, Germany

1 week ago

Team Lead, Client Success (Telematics)

Elementfleet · Minneapolis, United States of America

2 weeks ago

Team Lead (Client Campaign)

Yokly · Davao, City, PH · Remote

2 weeks ago

Team Lead, Client Integration Engineer

Referral Publicisgroupe · Chicago, IL, US

4 weeks ago

Finance Team Lead (Client Site)

Cw · Client Site - KOR - Seoul - 100 Kongpyung-dong Chongnro-gu, Korea, Republic of · Onsite

1 month ago

Team Lead Client Services (Mensch) - Vertragskunden

Eventinc GmbH · Hamburg, Hamburg

1 month ago

Team Lead Client Service (m/f/x)

Scalable GmbH · München, BY, Germany

1 month ago

Compliance EDD & High Risk Client Team Lead

Binance · Latin America · Remote

2 months ago

Development Team Lead – Client Facing Technology

Open Positions · UK - 135 Bishopsgate - London, United Kingdom · Hybrid

4 months ago

Client Reporting Team Lead

Ghr · Chicago, United States of America +1 · Onsite

6 days ago

Medical Information Client Manager / Team Lead

EVERSANA · Overland Park, KS, United States · Remote

6 days ago

Commercial Client Success Team Lead

Keybank · 4910 Tiedeman Road, Brooklyn, OH, United States of America +1 · Remote

1 week ago

Vice President, Client Success Team Lead - Chase Media Solutions

JPMorgan Chase · New York, NY, United States, US

1 week ago

Vice President, Client Success Team Lead - Chase Media Solutions

JP Morgan Chase · New York, NY, United States, US

1 week ago

Client Servicing Team Lead

Clearwateranalytics · Office - Frankfurt, Germany

2 weeks ago

Client Services Team Lead

Default Brand · Atlanta, GA

2 weeks ago

Client Services Team Lead (Overnight)

Default Brand · Atlanta, GA

3 weeks ago

Client Advisor Team Lead

Mmc · Skipton - Shortbank, United Kingdom · Hybrid

3 weeks ago

SVC Client Solutions Team Lead

Truist · Boca Raton FL - 555 South Federal Highway, United States of America

4 weeks ago

Vice President, Team Lead, TTS Client PMO Japan, Services

citibank · Chiyoda, Tokyo,JP, JP

1 month ago

Team Lead, Implementation & Client Support

The SSI Group, LLC. · The SSI Group, Inc., 4721 Morrison Drive, Mobile, Alabama, United States of America · Remote

1 month ago

SWIFT Client Services Team Lead (m/w/d)

Broadridge Financial Solutions · Frankfurt-Mainzer Landstr 211, Germany

1 month ago

Client Support Team Lead - Overnight Shift

Off Duty Services · Roanoke, VA

1 month ago

Client Support Team Lead - Evening Shift

Off Duty Services · Roanoke, VA

1 month ago

Client Executive - Team Lead

CCIG · Englewood, CO

2 months ago

Senior Specialist, Client Processing Team Lead

0101022-GIA PROD US LOS ANGELES · Manchester, Greater Manchester, United Kingdom, GB

2 months ago

Client Servicing Team Lead

Clearwateranalytics · Office - Paris, France

2 months ago

Institutional Custody Client Service Team Lead

UMB Careers · MO - Kansas City - 928 Grand Blvd, United States of America · Hybrid

3 months ago

Senior Client Manager/ Team Lead for Commercial P&C

EPIC Brokers · 5151 San Felipe, Suite 1800, Houston, TX 77056 +1 · Hybrid, Onsite

3 months ago

Senior Client Manager/ Team Lead for Commercial P&C

EPIC Brokers · 2700 Via Fortuna, 3rd Floor, Suite 375, Austin, TX 78746-7911 +1 · Hybrid, Onsite

3 months ago