Network Operations Specialist

Network Operations Analyst

Location: Amsterdam | Job type: Permanent | 32 – 40 hours

About the Role

As Network Operations Analyst within Acrisure Global Network (AGN), you will provide the operational discipline, data insight and process support needed to run a high-performing global network. You will maintain reliable information on partners, opportunities, accounts, service delivery and revenues, turning data into practical insight for decision-making and continuous improvement.

Employment Relationship

Reports to: Director, Acrisure Global Network

Key Responsibilities

Data and Management Information

• Maintain accurate data on AGN members, international opportunities, active accounts and revenue flows.
• Produce regular dashboards and reports covering pipeline, referrals, partner activity, service performance and income.
• Analyse trends, gaps and exceptions and present clear findings and actions.
• Support data quality controls across systems and teams.
• Assist with forecasting, planning and the preparation of leadership and network-management reports.

Network Operations

• Support onboarding, due diligence, documentation and periodic review of network partners.
• Maintain country profiles, partner capability records, contact information and service documentation.
• Coordinate network surveys, information requests, meeting materials and follow-up actions.
• Monitor agreed service standards and help identify recurring operational or partner-performance issues.
• Support membership administration, network agreements and records in coordination with legal and compliance specialists.
  

Process and Technology

• Document and improve workflows for referrals, programme coordination, partner selection, reporting and revenue tracking.
• Develop practical guidance that improve consistency and reduce manual effort.
• Support adoption of relationship-management, workflow, reporting and collaboration tools.
• Assist with user testing, training materials and implementation of process or system enhancements.
• Handle network and client information with appropriate confidentiality and data-protection discipline.

Business Support

• Prepare research, data and presentation materials for client meetings, partner discussions and business-development initiatives.
• Support requests for proposal, market exercises and country or partner analysis.
• Proactively identify and develop growth opportunities with network partners and client advisors, helping convert commercial potential into new business.
• Collaborate with clients, network partners and Acrisure colleagues.

Required Training and/or Experience

• Bachelor’s degree in business, finance, economics, data analytics, insurance or a related field, or equivalent experience.
• Experience in operations, data analysis, project support, insurance or professional services is preferred.
• Strong Excel and PowerPoint skills; experience with Power BI, CRM, Monday and workflow tools is an advantage.
• A healthy interest in AI and automation and able to apply this.
• Ability to organise, analyse and explain complex information clearly.
• Fluent written and spoken English; additional languages are an advantage.

Required Personal Attributes/Competencies

• Analytical, accurate and curious, with strong attention to detail.
• Structured and dependable, with effective planning and follow-through.
• Comfortable working independently while contributing to a collaborative international team.
• Service-minded and able to communicate effectively with different stakeholders.
• Proactive in identifying issues, improving processes and learning new tools.
• Able to manage sensitive information with discretion.
• Willingness to travel internationally when required.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

 

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

 

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

 

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

 

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

 

Welcome, your new opportunity awaits you.