Director, Customer Solutions

Overview

Millennium is proud to be part of the Markon enterprise, a network of specialized organizations united in support of critical national security missions. This partnership strengthens our ability to deliver results by expanding our technical depth, operational reach, and access to a broader bench of proven experts, ensuring our customers continue to receive best-in-class cybersecurity support.Since 2004, Millennium has operated at the forefront of cybersecurity. Our elite team of over 300 professionals brings an unmatched record of performance across Red Team Operations, Defensive Cyber Operations, Software Engineering, and Technical Engineering. As home to the largest contingent of contracted Red Team operators supporting the Department of Defense, Millennium delivers unparalleled threat intelligence and battle-tested expertise to both DoD and federal civilian customers.

What We Believe

Millennium is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law.

Responsibilities

Millennium Corporation is seeking a Director, Customer Solutions to lead strategic customer engagement and organic growth initiatives across the U.S. Navy and Department of Defense. This is a highly customer-facing role focused on developing relationships with Navy and DoD stakeholders, identifying and qualifying new business opportunities, and helping shape Millennium’s long-term growth strategy.

 

The ideal candidate brings demonstrated experience working within Navy acquisition and/or cyber environments and an established network of Navy and DoD customer and industry relationships. This individual will work closely with Millennium’s Operations and Business Development teams to translate customer engagement into qualified opportunities and actionable growth strategies.

 

This is a 100% remote position with approximately 30% travel required for customer meetings, networking, industry events, conferences, and other business development activities. Travel may include the National Capital Region, Patuxent River, Hampton Roads/Norfolk, San Diego, and Charleston.

 

Key Responsibilities:

• Serve as a senior customer-facing representative for Millennium across Navy and DoD accounts, developing and strengthening relationships with key customers, stakeholders, and industry partners.
• Leverage an established understanding of the Navy and DoD customer landscape to identify emerging requirements, mission needs, acquisition activity, and new business opportunities.
• Develop and execute customer engagement and relationship strategies that expand Millennium’s access to Navy and DoD stakeholders and position the company for future opportunities.
• Identify, qualify, and develop a pipeline of Navy and DoD opportunities aligned with Millennium’s capabilities and growth objectives.
• Partner closely with Operations and Business Development leadership to translate customer insights and relationships into actionable growth strategies and qualified pursuits.
• Develop short- and long-range Navy/DoD growth and campaign plans, including opportunity forecasts and customer engagement strategies.
• Monitor and analyze acquisition forecasts, FPDS, GovWin, customer forecasts, industry intelligence, and other relevant sources to identify and assess potential opportunities.
• Support the development of capture strategies, capability presentations, white papers, RFI/RFP responses, Sources Sought responses, and other business development materials.
• Develop and deliver capability briefings, customer presentations, and other engagement materials tailored to Navy and DoD audiences.
• Represent Millennium at industry conferences, networking events, customer engagements, and other forums that support strategic growth.
• Collaborate across the organization to differentiate Millennium’s capabilities and develop strategies that strengthen the company’s competitive position.

Qualifications

• 12+ years of experience in business development, customer engagement, growth, capture, or a related role supporting the U.S. Navy and/or Department of Defense.
• Demonstrated experience working within a Navy acquisition, program office, cyber, or related DoD environment.
• Established professional relationships and a demonstrated network across Navy/DoD customers and relevant industry partners.
• Experience identifying, qualifying, and developing new business opportunities within the federal government contracting environment.
• Strong understanding of the Navy/DoD acquisition lifecycle, including RFI/RFQ/RFP processes, Sources Sought, acquisition forecasts, and other procurement mechanisms.
• Demonstrated ability to engage with senior government and industry stakeholders and build trusted customer relationships.
• Strong understanding of Navy/DoD mission requirements, particularly within cybersecurity and/or technical services environments.
• Demonstrated experience contributing to or leading the pursuit of significant ($20M+) federal opportunities.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Ability to work collaboratively across Operations, Business Development, Capture, and other corporate functions.
• Ability to travel approximately 30% for customer engagements, industry events, conferences, and networking activities.
• Must be eligible to obtain a Top Secret security clearance.

Preferred Qualifications

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• Experience supporting SETA, cybersecurity, engineering, or other technical services within the Navy/DoD market.
• Previous experience within a Navy acquisition program office.
• Experience developing or executing multi-year growth/campaign strategies.
• Demonstrated experience supporting opportunities through capture and/or award with $20M+ contract values.
• Program or project management experience with P&L responsibility.
• Established relationships with senior Navy/DoD leadership and industry partners.

 

Business Development

Assist with Business Development activities as required to support Millennium's strategic business objectives, which may include but not limited to participation in technical interviews, creaon of technical documentation, general proposal writing support and proposal color reviews.

Physical Requirements

• Must be comfortable with prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 10-15 pounds at a time.

Travel Requirements

30% or less

COMPENSATION:

$190,000-$200,000

 

The salary range provided for this position is intended as a general guideline and does not guarantee a specific salary or compensation amount. Final compensation will be determined based on a variety of factors, including, relevant education, experience, knowledge, skills, and abilities