Manager - Personal Financial Services (Compliance Assurance)

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Functional (job responsibilities)

Policy, Framework, and Governance

• Design, lead, implement and maintain HLB’s Compliance frameworks, ensuring policies and procedures are regularly reviewed and updated to align with legal, regulatory requirements, and internal standards/risk appetites for the assigned portfolio and serve as a subject matter expert.
• Drive initiatives to revise existing or adopt new internal processes to meet evolving regulatory requirements for the assigned portfolio.
• Oversight or coordinate for governance committee (e.g., RCGC, FCGC) matters, issues, and events with potential regulatory, reputational, or financial impact for the assigned portfolio.
• Work closely with relevant stakeholders to derive cross-functional compliance-related policies and standards for the assigned portfolio.

Assurance, Review, and Advisory

• Lead, manage and execute Compliance Assurance & Advisory activities for the assigned portfolio, including:
  • Compliance Self-Assessments (CSA) and Compliance Independent Reviews (CIR) validating the quality of work performed by business units.
  • BNM Reviews and other regulatory information requests.
  • Review and validation of the quality of work performed by business units, identifying gaps and potential areas for improvement.
• Provide advisory and guidance to business units of the assigned portfolio on Assurance & Advisory matters, with a focus on product governance and impact of new regulations.
• Develop and implement a plan for checking and governing the compliance controls of business units of the assigned portfolio.
• Continuously explore opportunities to reduce manual oversight by automating compliance checks.

Regulatory Implementation and Gap Assessment

• Lead the timely implementation of all relevant new legislation and regulations impacting business units of the assigned portfolio, particularly those related to product compliance.
• Validate gap analyses performed by business units of the assigned portfolio and drive remediation until all identified gaps are closed.
• Ensure timely closure of gaps identified during independent reviews on product compliance of the assigned portfolio.

Stakeholder Management and Culture

• Act as the key liaison with Group Compliance regarding Compliance Assurance & Advisory matters of the assigned portfolio.
• Drive and facilitate a strong culture of compliance across business units of the assigned portfolio within PFS.
• Establish and share best practices and competitor benchmarks to enhance compliance maturity.
• Build and maintain strong working relationships with Business Heads, Group Compliance, Group Risk, Group Internal Audit, and other relevant functions (including Legal and Hong Leong Islamic Bank for Shariah compliance).
• Lead compliance projects initiated by Group Compliance for the assigned portfolio, where necessary.
• Ensure timely and accurate regulatory reporting and the reporting/escalation of compliance issues or incidences of the assigned portfolio to management and Group Compliance.

Managerial (team/group responsibilities)

• Drive compliance by respective business units of the assigned portfolio within PFS with legal and regulatory requirements, as well as internal standards and guidelines.
• Guide, mentor and coach team members on activities/initiatives to build up knowledge and experience on applicable laws, rules, regulations and guidelines, ensuring their readiness for role transitions.

Organizational (organizational responsibilities)

• Uphold a robust compliance posture within the 1st Line of Defense, ensuring organizational transparency and reporting integrity to the Senior Management and respective Governance Committee.
• Integrate and streamline processes across business units of the assigned portfolio to comply with the spirit on rule of legal and regulatory requirements.
• Propose/recommend initiatives to reengineer existing internal processes of the assigned portfolio to comply with new regulatory requirements, making them more adaptive and results-oriented
• Agility in moving into different roles within the Compliance function.
• Identify and mitigate process risks proactively to safeguard the bank’s reputation.

Education/Qualification

• Degree in Accounting/Finance/Banking/Economics/Law
• Excellent command of spoken and written English with the ability to influence stakeholders at all level of the organisation.

Experience

• Minimum of 5 years’ managerial experience in a banking and financial institution with relevant exposure in Compliance, Risk or Audit.
• Deep understanding and knowledge of legislative aspects / regulatory requirements of banking and financial institutions
• Demonstrate ability to effectively communicate, both orally and in writing, through all levels of the organization.
• Leadership skills with the ability to see the big picture without losing attention to details.
• Possess analytical and critical thinking.  Attentive to details and processes investigative nature.

Special Skills

• Audit, Legal, Risk or Compliance experience
• Proven ability to work in a dynamic environment and pivot between different roles within Compliance function.

Realise your full potential at Hong Leong Bank by applying now.