IT Business Analyst – Delivery / PMO Support

Company:

Marsh Corporate

Description:

We are hiring a PM/BA to support the Eurosys portfolio. This role will be based in Cluj, Romania, working remotely from Cluj with regular collaboration with the Brussels-based (Belgium) Eurosys team. A CET/EET time zone overlap is expected to support Agile ceremonies, workshops, and stakeholder sessions, with minimal/occasional travel to Brussels as required.

You will work closely with business stakeholders, product/process owners, and technology teams to discover and define requirements, translate business needs into clear delivery-ready artifacts, and support disciplined execution across small-to-medium initiatives in an Agile hybrid delivery environment.

We will count on you to:

• Lead requirements discovery through stakeholder interviews, workshops, and process walkthroughs.

• Produce high-quality BA deliverables (as applicable), including:

  • Business requirements, functional requirements, and user stories

  • Use cases and business rules

  • Data requirements and reporting requirements

  • Acceptance criteria and support for test scenarios/UAT

• Facilitate scope definition and support prioritization with stakeholders.

• Maintain requirements traceability from intake through delivery, including change control.

• Identify impacts across people/process/technology, surface dependencies, and propose solution options.

• Support change management activities as needed (training materials, communication inputs, operational handover).

Project Management / Delivery Support

• Support project planning and governance for assigned initiatives (e.g., RAID, milestones, status tracking).

• Maintain core project artifacts such as project plans, action logs, meeting minutes, and decision logs.

• Track delivery progress against scope and timelines; escalate risks/issues early with proposed mitigations.

• Coordinate across cross-functional teams (IT, operations, SMEs) to ensure momentum and clarity.

• Contribute to steering materials and sprint/release status reporting.

Stakeholder Partnership & Communication

• Build strong working relationships with business and technology partners across locations.

• Translate between business language and technical delivery detail to ensure shared understanding.

• Run structured working sessions, document outcomes, and secure stakeholder alignment.

• Communicate status, risks, dependencies, and decisions clearly and proactively.

What you need to have:

• 2–4 years (or equivalent) experience in Business Analysis supporting technology-enabled change.

• Hands-on experience writing requirements/user stories and acceptance criteria.

• Experience supporting delivery using Agile, hybrid, or Waterfall approaches (Agile hybrid preferred).

• Comfort with process mapping, stakeholder management, and structured problem-solving.

• Strong written and verbal communication skills in a multi-stakeholder environment.

• Ability to manage multiple priorities while maintaining attention to detail and follow-through.

What makes you stand out?

• Prior experience in financial services, insurance, or other regulated environments.

• Exposure to project governance and reporting (e.g., RAID logs, status reporting, dependency tracking).

• Strong familiarity with Azure DevOps (Boards/Backlogs, Epics/Features/User Stories, sprint planning, basic reporting/dashboards).

• Familiarity with Confluence and Microsoft tools (Teams, Excel, PowerPoint); exposure to MS Project/Planner is a plus.

• Strong facilitation skills and confidence leading workshops with diverse stakeholder groups.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;

• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);

• 30+ days off (including legal days, birthday, public holiday replacements, and benefits options);

• Performance bonus scheme;

• Matching charity contributions, charity days off, and the Pay it Forward charity challenge;

• Core benefits: Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.