Senior Coordinator - Insurance Operations

Company:

Marsh

Description:

The Opportunity

Our Client Support Services team has an exciting opportunity for a Pro Rata Technician. In this role, you will support our client base through high-quality transactional processing and help secure reinsurance recoveries through timely and accurate system entry.

Whether you’re curious about Reinsurance or looking for a career change, this is a strong entry point to build technical expertise, learn new skills, and progress within a global organization.

What You Can Expect

• Work alongside experienced Reinsurance professionals in Saudi Arabia with strong technical knowledge.
• Gain meaningful experience in a technical broker support environment.
• Develop end-to-end ownership and responsibility for a client portfolio, including renewals and related processing.
• Join a global business that supports clients of all sizes to better quantify and manage risk.
• Receive support toward CII qualifications and access to learning and development opportunities to accelerate your career.

Key Responsibilities

You will be responsible for:

• Managing an assigned client portfolio, taking full ownership of technical duties related to client accounts.
• Partnering with Market Fiduciary to support the collection of funds.
• Managing day-to-day Pro Rata processing, including (but not limited to):
  • Pro Rata post
  • Brokerage receivables
  • Funding and retention
  • E-trading
  • Ad hoc reporting requests
  • Transactional process steps, including renewals
• Building and maintaining effective working relationships with Brokers, Clients, and Markets.
• Participating in training sessions and contributing to continuous improvement/troubleshooting across reinsurance service processing.

What You Need to Have (Required)

• Insurance/Reinsurance premium and/or claims experience (e.g., handling cash loss/large loss) and a clear interest in moving into the Reinsurance sector.
• Strong working knowledge of Microsoft Office, with competent Excel skills.
• Willingness to learn and develop knowledge of technical account structures.
• Strong workload management and the ability to manage expectations and meet deadlines.

What Makes You Stand Out (Preferred / Not Essential)

• Reinsurance claims experience.
• Prior experience working within Pro Rata.
• Experience working in a technical capacity for a Broker.

Why Join Us

• Professional development opportunities, supportive leadership, and meaningful work.
• A vibrant and inclusive culture where you can collaborate with talented colleagues and make an impact.
• Global scale and mobility, offering a broad range of career paths, benefits, and rewards to support your well-being.

At Guy Carpenter, a Marsh business, you can be your best. We work on challenges that matter with colleagues who help bring out our best. Our uniquely collaborative environment will empower you to focus on your personal and professional success, learning from top specialists in the (re)insurance industry and leading you towards a rewarding and impactful career.

Guy Carpenter is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Guy Carpenter, visit guycarp.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.