Job Title:
Account Manager - Exports
Job Purpose:
Our client is seeking a dynamic Account Manager to join their Sales team. This role is responsible for managing key export customer accounts within the fruit industry or FMCG sector , developing new market opportunities, and driving sustainable business growth within the global fruit industry.
Responsibilities:
- Develop seasonal sales strategies and detailed weekly demand plans.
- Align marketing requirements with internal stakeholders to ensure excellent customer service.
- Serve as the primary point of contact for export customers, maintaining clear communication and high service standards.
- Build and maintain strong, long-term relationships with customers, growers, and suppliers.
- Identify and develop new business opportunities within export markets.
- Negotiate pricing and volumes to maximise sales performance and grower returns.
- Manage stock levels, claims, and trade agreements to minimise commercial risk.
- Present market insights, sales performance, and key data to customers and internal stakeholders.
- Oversee customer orders, invoicing, claims, and debtors administration.
- Prepare and maintain accurate account reports, forecasts, and key performance metrics.
- Support the finance team in resolving debtor queries and managing overdue accounts.
- Accountable for approximately 20% of total export sales volume.
- Make strategic and operational decisions with direct financial impact.
- Handle a complex portfolio requiring strong analytical, problem-solving, and negotiation skills.
Qualifications and Experience:
- Bachelor's Degree in Commerce, Marketing, Sales, or a related field.
- 5–7 years' experience in sales, account management, and trade.
- Strong understanding of supply and demand dynamics, pricing strategies, and costing principles.
- Experience within the fruit industry or FMCG sector.
- Knowledge of logistics, supply chain processes, and export markets.
- Proven ability to manage customer relationships and drive business growth.
- Strong commercial, analytical, and negotiation skills.
