- Salary
- $65k – $90k/yr
- Location
- Sacramento, CA
- Workplace
- Onsite
- Type
- Full-time
- Department
- General & Administrative
- Experience
- 2+ years
- Source
- Lever
Description
Position Summary:
The Specialist, IT & Manufacturing Systems Support is a hybrid role designed to ensure 24/7 operational continuity for our manufacturing facilities. This individual will serve as the frontline technical resource during night and weekend shifts, handling Level 1 and Level 2 IT helpdesk troubleshooting (such as Okta lockouts and basic system routing) while also being trained to execute electronic Batch Record (eBR) building and document updates within MasterControl.
We are looking for a technically savvy, detail-oriented individual who can follow strict protocols, troubleshoot system access issues, and escalate complex problems to the appropriate system administrators.