34 Broad Street, Charleston, South Carolina 29401

Job Description

The Licensing Coordinator is responsible for managing the end-to-end lifecycle of licenses, permits, and registrations for communities managed by Harmony Senior Services. This role ensures that all licensed operations comply with state, federal, and local regulations. The Licensing Coordinator facilitates the application and renewal processes for business-critical licenses. They serve as the primary liaison between internal departments (legal, finance, operations) and external regulatory agencies or licensors to ensure timely approvals and uninterrupted business activities.

Key Duties and Responsibilities

• Application Management: Compile, review, and submit accurate applications for new licenses and required renewals.
• Compliance Tracking: Monitor license expiration dates and maintain comprehensive databases to ensure 100% compliance with all legal and regulatory licenses and permits standards.
• Application Liaison: Act as the point of contact for government agencies and licensors to resolve discrepancies or issues with licensing applications.
• Record Keeping: Maintain organized physical and digital records of all licenses, permits, and correspondence for audit readiness.
• Reporting & Analysis: Prepare monthly reports on licensing status, productivity trends, and associated costs for management review.
• Process Improvement: Identify bottlenecks in the licensing workflow and recommend enhancements to increase efficiency and accuracy.

Required Skills and Qualifications

• Attention to Detail: Exceptional accuracy in managing sensitive legal documentation and verifying data.

• Communication: Strong written and verbal skills to explain complex regulatory requirements to diverse audiences.
• Technical Proficiency: Mastery of Microsoft Office Suite (especially Excel) and experience with licensing databases or CRM systems.
• Organizational Skills: Proven ability to manage multiple projects simultaneously under strict deadlines.
• Analytical Ability: Skill in interpreting state/federal laws and analyzing complex problems to find compliant solutions.

Education and Experience

• Education: Requires a High School Diploma or equivalent; Prefer a Bachelor’s degree or higher in Business, Marketing, or a related field.
• Experience: Prefer 1–3 years of experience in administrative support, regulatory compliance, or licensing-related roles. Industry-specific knowledge of assisted living and secure care environments is preferred.

Must be in good physical condition and be able to sit, stand, bend, kneel, walk, and lift to 50 lbs.

I have read and understand the responsibilities of the Licensing Coordinator position.  I possess the qualifications indicated and can carry out the identified responsibilities.

Why Harmony?