HR Advisor

Application Deadline: 9 October 2026

Department: Operations

Employment Type: Permanent - Full Time

Location: Remote / Hybrid

Description

• Own the completeness, accuracy, timeliness and confidentiality of operational HR administration, records and reporting
• Provide advice and recommendations within approved policies and delegated authority; authorised managers retain formal employment decisions
• Ensure significant contractual changes, IR35 determinations, policy approvals and matters carrying material legal, employee-relations or financial risk receive the required management or specialist approvals
• Work collaboratively with managers, employees, associates, Payroll, Finance, IT and external providers, maintaining clear ownership and escalation routes.

Key Responsibilities

• Deliver a responsive operational HR service, managing the HR and Careers mailboxes, resolving routine enquiries and escalating sensitive, complex or higher-risk matters appropriately
• Coordinate end-to-end recruitment administration, including approved job descriptions and salary bands, vacancy and recruitment trackers, advertising, applications, interviews, candidate communications, offers, contracts and references
• Complete and record pre-employment compliance checks, including right to work, time-limited permissions, DBS checks where applicable and required identity and address evidence
• Manage onboarding from confirmed commencement date through induction and probation, coordinating employee files, Cintra records, systems access, payroll and benefits notifications, communication channels, mandatory documents and learning
• Administer contractual and employee lifecycle changes, including salary and personal-detail updates, changes to terms, probation outcomes, performance reviews and objective setting, ensuring approvals and effective dates are accurately recorded
• Administer sickness absence, annual leave and holiday pay, family-related and dependant leave, flexible-working requests, occupational-health referrals, wellbeing support and reasonable adjustments, issuing correspondence and tracking agreed actions
• Provide practical HR guidance and secure case administration for disciplinary, grievance, capability, appeal, bullying, harassment and whistleblowing matters, supporting managers to follow approved policy and fair process
• Prepare and validate monthly HR inputs to Payroll, covering starters, leavers, contractual changes, statutory payments, benefits, pensions, deductions and referral payments, and resolve associated queries
• Administer employee benefits and workplace pensions, including enrolment communications, opt-in and opt-out records, family changes and leaver notifications.
• Manage associate HR administration and compliance, including agreements, signature records, IR35 review coordination, insurance validation, expiry monitoring and escalation of gaps or decisions requiring approval
• Maintain accurate and reconciled HR systems and records, including Cintra, employee, associate, recruitment, talent, training and compliance trackers, personnel files, contact records and approved HR templates
• Coordinate HR-related system administration and data flows across Cintra, Microsoft 365, WFM, Xero, iHasco and other approved platforms, working with system owners on access, readiness and removal
• Set up, monitor and report on mandatory learning and compliance activity, chasing completion and maintaining reliable evidence
• Maintain HR policy, forms and template governance, including registers, review dates, version control, approvals, publication and auditable document history
• Apply HR data-retention, secure-access, archiving and deletion requirements and support authorised employee data-access or correction requests
• Prepare accurate monthly HR management and Board reporting on workforce movements, absence, probation, recruitment, learning, compliance, casework and emerging risks
• Manage the HR elements of offboarding, including resignation acknowledgement, final dates, formal correspondence, Payroll and system notifications, access removal, record archiving and tracker updates
• Review HR processes, controls, templates and systems regularly, identifying improvements and maintaining clear guidance that supports consistent service delivery and administrative cover.

Skills, Knowledge and Expertise

• CIPD Level 5 qualification, or actively working towards it
• At least three years’ relevant operational HR experience across recruitment, employee lifecycle administration, absence and employee relations
• Practical knowledge of UK employment law, HR good practice and data-protection requirements, with the ability to apply policy consistently and identify risk
• Experience supporting managers with sensitive matters and preparing accurate contracts, letters, case records and management information
• Strong HR systems and data-management capability; experience of HRIS, recruitment, learning, payroll-interface and document-management systems is desirable
• Strong numerical and analytical skills, with the ability to reconcile records, monitor compliance, identify trends and produce clear Board-level reporting
• Excellent organisation, accuracy and follow-through, with the ability to manage recurring deadlines and competing priorities in a remote environment
• Clear, confident and tactful written and verbal communication, with sound judgement, discretion and a strong commitment to confidentiality
• Able to operate independently within agreed authority, challenge constructively and recognise when senior, legal or specialist advice is required.

Benefits