- Location
- Toronto
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Digital Banking
- Source
- Lever
Description
Join a Challenger
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage inbound calls and assist clients to ensure potential threats and investigations are evaluated, documented, managed and escalated by following standard operating procedures. They will provide subject matter expertise and oversight of criminal risk by following a disciplined and intelligence-based approach to detection and research of activities and events in alignment with EQ Bank’s fraud program and standards to ensure compliance as well as support trending, analysis and insights generation.
Skills
ExcelRisk ManagementComplianceCustomer ServiceLoss Prevention