- Salary
- $87k – $97k
- Location
- Remote
- Workplace
- Remote
- Department
- Administrative
- Source
- Greenhouse
Description
KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.
Remote positions open to the US only.
The Opportunity
This role is designed for an experienced operator rather than a traditional support professional: someone who brings structure to ambiguity and returns with a plan and a recommendation. You will operate at the pace of the executive you support, across every time zone the business touches, with a high degree of autonomy and trust.
For a candidate seeking deep exposure to how a global commercial organization is built and scaled — with meaningful room to grow within the role — this is a rare opportunity.
What You'll Own
- The operating rhythm of the CGO's office: Treat the calendar as a strategic asset, not a scheduling task. Sequence priorities across global time zones, protect focus time, and ensure every hour maps to what matters most.
- Action items, end to end: Capture commitments from meetings, own the follow-through, drive owners to resolution, and close the loop proactively. You ensure complete follow-through on every commitment.
- Meeting architecture: Prepare agendas, pre-reads, and briefing materials; ensure the CGO walks into every room ready; drive post-meeting execution.
- Ambiguity into plans: When a situation is unstructured, you organize it, form a point of view, and bring back a recommendation with options — then execute the decision.
- Managing up: Exercise independent judgment in protecting the CGO's time: identify overcommitment, question meetings that lack clear purpose, and respectfully decline requests on the CGO's behalf when appropriate. Your mandate is to increase the executive's effectiveness, not simply their activity.
- Complex global travel: Plan and manage multi-city domestic and international travel, adjusting in real time as priorities and schedules shift.
- Force-multiplying the leadership team: The CGO's front-line team (~5 senior leaders) is part of your remit. Know when to zoom in on the CGO's priorities and when to zoom out to coordinate logistics, cadences, and events for the broader group.
- Sensitive and confidential matters: This seat sits close to organizational, compensation, and board-level material, as well as personal logistics. You handle all of it with instinctive, absolute discretion.
- Cross-functional partnership: Work closely with executive operations, the CEO's office, and peer executive assistants across the leadership team to keep the company's senior cadence tight.
Who You Are
- Operator mindset: Proactive and self-directed; you anticipate needs, take ownership of outcomes, and operate effectively with minimal direction.
- Composed and precise at pace: You maintain accuracy and sound judgment while keeping pace with a high-velocity executive and a global business.
- Discreet by instinct: You exercise mature, independent judgment on confidential matters and understand what must remain private.
- Coachable and resilient: You welcome direct, candid feedback and incorporate it quickly and constructively — it is offered in service of great outcomes, and you treat it that way.
- High standards, low ego: You hold a high bar for your own work while remaining grounded, collaborative, and easy to work with.
- Partnership-oriented: You function as a true business partner to the CGO — trusted, invested, and engaged in the success of the office, not simply executing tasks. The best version of this relationship is built on mutual trust, candor, and genuine working rapport.
- Committed to the role: The company is entering a multi-year growth phase with significant milestones ahead. Compensation and recognition will grow with your impact; we are seeking someone genuinely energized by developing within this role through that phase.
Experience & Qualifications
- Drive & Judgment First: Demonstrated drive, judgment, and coachability are weighted more heavily than tenure. High-potential early-career candidates are strongly encouraged to apply.
- Background: Experience supporting senior executives, coordinating across global teams, or operating in high-growth environments is a plus, not a prerequisite.
- Skills: Strong written communication and fluency with modern productivity and collaboration tools.
Location & Working Model
- East Coast (US) Based: The CGO's operating footprint spans New York, Tampa/Clearwater, and Washington, DC. Your home base is flexible within the East Coast; what matters is reliable, ready availability across Eastern Time and the ability to travel on short notice.
- On-Site As Needed: You'll be on the ground in NY, Tampa, or DC for board cycles, leadership off-sites, and other large meetings — typically planned in advance, occasionally not. When the CGO is remote, you're welcome to be fully remote. Flexibility runs both directions.
- Travel: Regular domestic travel to the hub cities above, with occasional international trips. Candidates should travel willingly and adapt readily when plans change.
Why This Role
- C-Suite Exposure: Direct, daily partnership with a C-suite executive leading global growth through a pivotal company phase.
- Executive Insights: Exposure to board-level operations, executive decision-making, and a world-class go-to-market organization.
- Career Growth: Meaningful growth in scope, compensation, and recognition as the company scales, commensurate with demonstrated impact.
The salary for this position ranges from $87,000-$97,000, which will vary depending on how well an applicant's skills and experience align with the job description listed above.
Application deadline: 9/11/2026. This is our good-faith estimate of the date the application window is anticipated to close. KnowBe4 reviews applications on a rolling basis and reserves the right to close the application window early if a qualified candidate for the position is identified.
Our Fantastic Benefits
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
