Payroll Analyst

Job Description

Reporting to the Supervisor, Payroll or Benefits, the Payroll Analyst will ensure that assigned payrolls are processed accurately and effectively in our Workday payroll solution.

This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment.

Key responsibilities include:

• Plan, direct and coordinate payroll operations to ensure accurate and timely delivery of payroll.

• Prepares, balances and reconciles payroll data, completing audits on any changes and updates to payroll.

• Processes and reviews earnings, deductions and tax withholdings applying company policy, collective agreements & tax compliance requirements.

• Calculates earnings such as retro pay, holiday pay, reimbursements from employees for overpayments, benefits, pensions, union dues, paid leaves, etc.

• Interprets collective bargaining agreements (CBA’s) to process union commitments in a timely manner.

• Meets regularly with field operations (Long Term Care Homes, Paramed, Assist Homes, etc.) and to confirm payroll schedule and payments, notify of items to be corrected, and understand any issues.

• Assists in developing procedures to ensure the integrity and privacy of payroll data.

• Maintains knowledge of current legislation, Collective Agreements, and database requirements pertaining to earnings and deductions.

• Performs quarterly balancing verifying that payroll tax deductions are accurate and in compliance with tax regulations.

• Answers ServiceNow tickets for escalated inquiries, providing resolution details to employees and in tickets for FAQ’s.

• Completes required payroll testing and adds/updates documentation for our payroll knowledge base.

• Solves problems to correct inaccurate payments and processing corrections.

• Works with the benefits teams to correct and/or adjust payroll deductions.

• Reconciles and processes 3rd party payments.

• Assists with special projects and any other duties as required.

• Contributes to a collegial and collaborative environment, sharing information and best practices, trains less experienced team members, supports special projects and initiatives, and provides support for escalated payroll questions and issues.

• Identifies opportunities to automate manual processes.

What we’re looking for:

• University degree or diploma in HR, Finance or equivalent related work experience.

• Minimum of 1 years’ experience as a payroll analyst running unionized payrolls, ideally in Workday.

• Demonstrated experience understanding collective bargaining agreements pertaining to payroll.

• Demonstrated knowledge of multi-provincial large employer payrolls and taxes regulations.

• Comfortable processing and maintaining a high volume ensuring high level of accuracy through attention to detail.

• Excellent analytical and problem-solving skills and troubleshooting issues.

• Outstanding customer service skills and dedication to providing exceptional employee experience with a focus on quality customer service.

• Excellent Microsoft Office skills, especially in Excel including pivot tables / VLOOKUP.

• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

• Payroll Compliance Practitioner (PCP) designation through the Canadian Payroll Association would be an asset.

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

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We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

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Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

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We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.