Distribution Executive

Synthomer is a leading supplier of high-performance, highly specialised polymers and ingredients that play vital roles in key sectors such as coatings, construction, adhesives, and health and protection – growing markets that serve billions of end users worldwide. Headquartered in London, UK and publicly listed there since 1971, we employ c.3,900 employees across our 5 innovation centres of excellence and more than 29 manufacturing sites across Europe, North America and Asia. Around 20% of our sales volumes are from new and patent protected products.

At our innovation centres of excellence in the UK, Germany, China, Malaysia and Ohio, USA we collaborate closely with our customers to develop new products and enhance existing ones tailored to their needs, with an increasing range of sustainability benefits. Since 2021, we have been proud holders of the London Stock Exchange Green Economy Mark, which recognises green technology businesses making a significant contribution to a more sustainable, low-carbon economy.

Purpose of the Job:

1.Manages Logistics Service Providers (LSP) support on deliverables and effective operation with timely dashboard report

2.Support and monitors LSP compliance to legal and statutory requirements and contractual obligations

3.Plan, schedule and facilitate daily distribution with Customer Service, Warehouse, Planner and  LSP 4.Support transportation planning and coordinate deliveries to meet customer’s requested ETA and achieve on time in full (OTIF) performance

5.Support planners in resolving inbound logistics issues to ensure timely receipt of raw materials, packaging materials, and intercompany transfers, thereby maintaining continuity of production and inventory availability.

6.Ensure compliance with all applicable regulatory, customs requirements. Import/export and trade requirements for inbound and outbound logistic activities

7.Act as the Logistics focal point for Safety, Quality Management System (QMS), and Environmental activities at the Kluang site.

8.Initiate and coordinate LSP complaints and corrective actions (8D reports), ensuring timely response and closure with the necessary supporting documentation.

9.Create/check/change freight cost for all local/export/courier/internal transfer/returnable totes & IBC on daily basis.

Main Accountabilities:  

1.Plan, coordinate, and execute weekly distribution schedules with Customer Service, Warehouse, Planning, and Logistics Service Providers (LSPs) to meet customer requirements and delivery commitments.

2.Work closely with planners, freight forwarders, warehouses, and LSPs to resolve inbound logistics issues, customs and clearance challenges

3.Initiate corrective and improvement action and closures on LSP performance findings on operation related

4.Review and ensure all transport units to site met site requirements and effective turnaround time 5.Verify actions by LSP with site assessment and operation verification

6.Engage with internal departments and LSPs to ensure accurate SAP accruals and timely reconciliation of logistics invoices and billing.

7.Maintain and control logistics documentation, including Proof of Delivery (POD), shipping documents, customs declarations, import documentation, and other relevant logistics records.

8.Adhere to all Site Safety, Health & Environment (SHE) policies and Quality Management System (QMS) procedures to ensure a safe and compliant working environment.

9.Maintain and control ISO-related documentation, ensuring compliance with ISO standards, QMS requirements, and the timely closure of audit findings and corrective actions.

10.Ensure compliance with all applicable customs and regulatory requirements related to import and export operations, including customs declarations, duties, taxes, permits, and supporting documentation

11.Create PR & GRN for logistics department related both CCS & HPPM

12.Prepare weekly and monthly logistics performance reports and KPIs for CCS and HPPM meetings, 13.Investigate and support the resolution of logistics-related complaints, including short weight claims, material issues, supplier delivery issues, suspected pilferage, transportation losses, and LSP performance concerns.

Expected Deliverable:

OTIF target Meet department objective/goals LSP 8D & KPI Manage and support continuous improvement initiatives Regulatory compliance

🌍 Global Benefits Overview

• 💰 Competitive, market-aligned compensation

• 🎯 Discretionary global bonus scheme

• 📈 Discretionary Long-Term Incentive Plan (LTIP) – for senior positions

• 🚗 Company car or car allowance – varies by region and role

• 🩺 Healthcare – tailored to regional locations

• 👶 Parental leave and family support – maternity, paternity, adoption (aligned with regional policies)

• 🏡 Working options – flexibility where it matters, based on role and business needs

• 📚 Learning & development opportunities – training, online platforms, buddy/mentorship programs, Internal Synthomer University with L&D offers

• 💙 Wellbeing support – employee assistance program (EAP), mental health resources, wellbeing initiatives

• 🌱 Retirement / pension contributions – plans vary by country

• 🤝 Culture of Inclusion – where everyone can thrive

• 🏆 Performance culture, global reward & recognition programmes