Administrative Receptionist

Job Title

Administrative Receptionist

Agency

Texas A&M University System Offices

Department

General Counsel

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The System Offices is one of several system members within the Texas A&M University System representing one of the largest systems of higher education in the nation, with a network of 12 universities, a comprehensive health science center, eight state agencies, Texas A&M – Fort Worth and the Texas A&M - RELLIS Campus. The Texas A&M University System mission is to provide education, conduct research, commercialize technology, offer training, and deliver services for the people of Texas and beyond.

The System Offices, within the Texas A&M University System, provides an outstanding benefits package including, but not limited to: competitive health benefits; paid vacation, sick leave, and holidays; a defined benefit retirement plan to include an employer contribution through Teachers Retirement System of Texas (TRS); if applicable, a defined contribution retirement plan to include an employer contribution through an approved ORP vendor: additional voluntary tax deferred annuity (TDA) options; tuition assistance; and wellness programs to promote work/life balance.

Salary:

$3,657.34 - $4,583.33 per month commensurate with experience.

Job Description Summary:

Provide administrative support to the Director, Clery Act Compliance & Law Enforcement Liaison and the System Ethics and Compliance Office. Serves as the first point of contact for the Moore-Connally Building by greeting guests, checking in guests, answering phones, answering emails, and performing administrative duties. 

This position serves as the first point of contact for visitors at the Moore-Connally Building at the receptionist's desk, Monday - Friday, 8:00 am - 5:00 pm.

Responsibilities:

- Serves as the first point of contact for the Moore-Connally Building and all building occupants by greeting guests in a friendly and professional manner.
- Assists guests with checking in using a computer-based system.
- Answers main building phone line using a multi-line phone system, routes calls and forwards messages.
- Manages multiple Outlook domains, multiple Outlook calendars.
- Manages pre-planned visitors/meetings.
- Helps maintain office supplies, inventories, equipment acquisitions/disposals.
- Composes, transcribes, proofreads and edits correspondence, reports, memorandum, and other documents.
- Helps schedule and coordinate meetings and/or conference rooms for SO employees as needed.
- Sorts incoming USPS mail upon delivery. Work closely with building superintendents regarding building maintenance and received mail.
- Works closely with building superintendents to know what workers are in the building.
- Works closely with immediate supervisor regarding building closures and front door access (ie., A&M System closures, etc.).
- Assists with management of ID access for System Offices employees at the Moore-Connally Building.
- Assists the Ethics and Compliance Officer and SECO department as needed.
- Maintains confidentiality.
- Other duties as assigned.

Education and Experience:
- Bachelor's degree or equivalent combination of education and experience.

- Two years of relevant customer service and administrative support experience, including experience using a multi-line phone system.

Knowledge, Skills and Abilities:

- Ability to work as part of a team.
- Excellent customer service and interpersonal communication skills.
- Professional, courteous, and welcoming demeanor.
- Conflict resolution and de-escalation skills.
- Advanced skills in word processing, spreadsheets, calendars, and other online software.
- Ability to multitask in a fast-paced, high-traffic environment.

- Punctuality and excellent attendance.

- Ability to multi-task and work cooperatively with others.

Preferred Qualifications:

- Experience within The Texas A&M University System.

Other Requirements:

This is a security-sensitive position and is restricted to U.S. citizens and legal permanent residents only. Only complete applications will be considered for employment at The Texas A&M System Offices. Incomplete job application data could result in your application being rejected without an option to reapply. A cover letter and resume may be required in addition to a completed employment application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.