Administrative Assistant- County Manager

SUMMARY OF JOB PURPOSE
The Administrative Assistant represents the Elko County Administrative Office, including the County Manager and County Commissioners.  The position provides essential administrative and clerical support to the local government administration, ensuring efficient office operations and assisting in the implementation of policies, programs, and services. This role requires excellent organizational skills, attention to detail, and the ability to interact professionally with government officials, employees, and the public.
ESSENTIAL FUNCTIONS
An employee in this position may be called upon to do any or all of the following essential functions:

• Perform general administrative duties, including answering phones, managing emails, scheduling meetings, and maintaining records. 
• Prepare and distribute reports, correspondence, meeting minutes, and other official documents. 
• Assist in coordinating public meetings, hearings, and events, ensuring compliance with government procedures. 
• Maintain and update databases, filing systems, and official records for the department. 
• Process invoices, purchase orders, and other financial documents as required. 
• Respond to public inquiries, providing information about government services and policies. 
• Support government officials and staff with special projects and initiatives as needed. 
• Ensure compliance with local, state, and federal regulations related to administrative processes.
• Handle confidential information with discretion and professionalism.
• Create engaging and informative content to promote government programs, events, and initiatives through social media and the County website.  Track social media analytics and suggest improvements for engagement and outreach.

• High School Diploma.
• Must maintain a valid Nevada Driver's License.
• Any combination of experience and education that would likely produce the required knowledge, skills, and abilities.

Knowledge

• Understanding of local government operations, policies, and procedures. 
• Knowledge of administrative and clerical procedures, including record keeping, correspondence, and office management. 
• Familiarity with laws, regulations, and public sector compliance requirements. 
• Basic knowledge of website maintenance.
• Basic financial processing principles. 
• Customer service principles and best practices. 
• Knowledge of public meeting protocols, including agenda preparation and minutes documentation. 
• Proficiency in office software (Microsoft Office Suite, database management, and document preparation tools). 
• Knowledge of public records laws and confidentiality requirements.
• Familiarity with social media platforms and best practices, including content creation, scheduling, and engagement. 

Skill

• Manage records, draft correspondence, schedule meetings, and maintain office efficiency. 
• Strong written and verbal communication skills to engage with the public, staff, and stakeholders. 
• Interact professionally and courteously with residents, officials, and employees. 
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and familiarity with social media platforms (Facebook, Twitter, Instagram, LinkedIn). 
• Strong problem-solving skills to assess concerns, identify appropriate resources, and follow up as needed.
• Assess social media and website analytics to improve engagement and outreach strategies.
• Create engaging posts, manage multiple social media accounts, and monitor online engagement. 
• Update and edit web content, ensure accessibility compliance, and troubleshoot basic website issues. 

Ability to

• Multitask and prioritize assignments in a fast-paced environment. 
• Work independently and collaboratively within a government office setting. 
• Remain calm, professional, and empathetic when assisting upset or frustrated members of the public.  
• Exercise patience, diplomacy, and discretion when dealing with difficult interactions.
• Learn and adapt to new software, tools, and digital communication trends. 
• Exercise discretion and maintain confidentiality in handling sensitive information. 
• Write clear, concise, and professional content for official government communications. 
• Stay updated on trends in government communication, social media, and website management.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Type with speed and accuracy, preferably 40 words per minute.

An employee in this position must meet the following physical requirements upon application:

• Work is performed mostly in an office setting with occasional off-site events and meetings, including occasional evening or weekend events. 
• Duties require mobility to work in a typical office setting and use standard office equipment. 
• Hand-eye coordination is necessary to operate computers and various pieces of office equipment.
• While performing the duties of this job, the employee is frequently required to talk or hear, sit, use hands to finger, handle, feel or operate objects or controls, and reach with hands and arms. The employee is occasionally required to stand or walk.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually quiet. 
• Environment is generally clean with limited exposure to conditions such as dust and fumes. 
• Work is performed in a potentially violent, traumatic, highly charged emotional environment. The employee will be exposed to angry, abusive, and upset individuals.
• Tools and equipment used include a personal computer, printer, scanner, multi-line telephone, calculator, copy machine, fax machine, postage machine, and other associated office equipment.