Customer Care Representative - Weekends

Deliver Outstanding Customer Experience as a Customer Care Representative!

Deliver exceptional service and support while helping our customers thrive with innovative solutions! In this weekend-centric role, you will bring a service-minded approach to a friendly, fast-paced environment while working a structured four-day schedule that provides extra days off.

About Us

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

What Makes This Role Great

In this role, you will be the vital link between our customers and our industry-leading solutions, directly impacting customer satisfaction and business growth. You will enjoy a unique four-day schedule, four days on and three days off, providing excellent work-life balance while working alongside a collaborative and supportive team.

Key Exciting Responsibilities

• Deliver exceptional customer service by responding promptly to internal and external inquiries via phone and email.

• Partner with customers to provide quotes, share deep product knowledge, and match their needs with appropriate solutions.

• Drive subscription renewals, up-sell services, and troubleshoot technical issues with service activation and operation.

• Process sales orders and payments, update client accounts, and ensure data integrity across company databases.

Essential Skills & Experience

• At least two years of customer service experience in a fast-paced environment.

• Proven expertise in outbound customer communication, subscription renewals, and uncovering customer needs.

• Strong working knowledge of Microsoft Office software, internet browsers, and database management systems.

• Excellent verbal and written communication skills with a warm, approachable, and outgoing manner.

Bonus Points For:

• Conversational proficiency in Portuguese and Spanish.

• Bachelor's degree in a relevant field.

• Background or strong comfort with technical customer support and troubleshooting.

Logistics

Location: Westminster, CO - In Office

Travel Requirement: 0%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"—we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

• You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

• Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.

• Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Customer Care Representative, Customer Support Specialist, Client Services, Technical Support, Call Center Representative, Subscription Renewals, Account Management, Customer Relations, Customer Experience, Outbound Customer Support

Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

Hiring Range

$19.62–$24.52

Pay Rate Type

Hourly

Bonus Eligible?

No

Commission Eligible?

No

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

How to Apply: Please submit an online application for this position by clicking on the ‘Apply Now’ button located in this posting.

Application Deadline: Trimble accepts applications on an ongoing basis until the position is filled.

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values—Belong, Innovate, and Grow—we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under “Corporate Governance.”

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

Candidate Privacy Notices by Country

If you need assistance or would like to request an accommodation in connection with the application process, please contact [email protected].