- Salary
- $50k – $70k/yr
- Location
- Baltimore, Maryland
- Workplace
- Remote
- Department
- DN
- Source
- Lever
Description
Scheduling & Reservations Coordinator – Remote
Location: Remote (United States)
Company: Destination Knot
About Destination Knot:
Destination Knot is a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. We focus on clear communication, organized workflows, and delivering a consistent, high-quality client experience.
Position Overview:
The Scheduling & Reservations Coordinator plays a key role in supporting clients by managing scheduling requests, coordinating reservations, and maintaining accurate records. This position requires strong organizational skills, attention to detail, and the ability to communicate professionally in a remote work environment.
This is a coordination-focused role centered on administrative support and client communication.
Key Responsibilities:
Coordinate scheduling and reservation requests following established processes
Communicate with clients to confirm details, provide updates, and address general inquiries
Maintain accurate records, calendars, and reservation documentation
Monitor timelines and ensure confirmations, updates, and changes are completed accurately
Support daily operations by following internal workflows and quality standards
Provide professional, timely responses to client inquiries
Collaborate with internal teams as needed to support service delivery
Qualifications & Skills:
Strong organizational and time-management skills
Clear written and verbal communication abilities
Attention to detail and accuracy
Ability to work independently in a remote environment
Basic computer proficiency and willingness to learn new systems
Professional, reliable, and client-focused
Previous experience in scheduling, reservations, customer service, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:
Fully remote position
Flexible scheduling options may be available
Training and ongoing support provided
Why Join Destination Knot:
Remote work flexibility
Structured, supportive team environment
Clear expectations and established workflows
Opportunity to develop valuable coordination and client service skills
How to Apply:
Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps.
Skills
Customer Service