Telesales Executive

About Expand My Business: 

Expand My Business is Asia’s largest managed marketplace for digital services. We offer services in the digital space, broadly divided into four verticals: IT Development, Digital Marketing, Web 3.0, and Resource Augmentation. We operate with a pool of verified agencies across India on our platform. 

Know more: https://emb.global/

Job Description: To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication and customer service skills. 

Responsibilities: 

• Calling existing and potential customers to generate promising leads/appointments for company products and services. 

• Processing all customer requirements accordingly. 

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. 

• Developing and sustaining solid relationships with customers to encourage repeat business. • Using sales scripts proffered by the company to drive sales and respond to customer rejections. 

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences. 

• Continually meeting or exceeding daily and monthly calling & leads targets. Requirements: • Bachelor's or associate's degree in marketing, communications, business administration, or related field is preferred. 

• Proven experience working as a telesales executive. 

• Proficiency in all Microsoft Office applications. 

• The ability to follow scripts. 

• Strong negotiation and consultative sales skills. 

• Excellent organizational and problem-solving skills. 

• Effective communication skills. 

• Exceptional customer service skills. 

• Ambitious 

• High ownership 

• Positive Mindset 

• Humble 

• Innovative 

• Leadership Skills 

• Doer attitude 

• Good Communication 

Skills Elevating our Success: 

• Closed 3000+ projects within a short span of 4 years; Projected deliveries by 2024 are 4500+. 

• Entered MENA region to offer new-age tech solutions; 

• We’re all set to broaden our client base globally. 

• We are targeting global IT giants as the one-stop solution for all Digital and IT needs. 

• A dynamic and collaborative work culture with great ownership Opportunities. 

• Working with some of the most innovative and successful individuals across sectors. 

• A robust ecosystem with cross-industry work possibilities. 

• Interacting and working closely with a diverse and experienced leadership team. 

• An environment driven by the “doer” mindset and high performance. 

• Collaborating with global entities to offer time and cost-efficient solutions.