Shipping Clerk

Description

Job Summary: As a Shipping Clerk, you will play a crucial role in the efficient and accurate coordination of shipping and receiving operations within our organization. You will be responsible for ensuring that orders are processed, packed, and shipped accurately and on time. Your attention to detail, organization, and ability to work collaboratively with various teams will contribute to the overall success of our shipping department.

Primary Responsibilities: May include the following activities: 

• Order Processing: Accurately receive and process incoming orders through various channels, ensuring all necessary documentation is complete and accurate.
• Packing and Labeling: Prepare orders for shipment by selecting appropriate packaging materials, packing items securely, and affixing shipping labels with correct information.
• Inventory Management: Monitor inventory levels of shipping supplies, and communicate replenishment needs to the relevant departments.
• Shipping Coordination: Collaborate with carriers and freight companies to arrange pick-ups and deliveries, and track shipments to ensure timely and accurate delivery to customers.
• Documentation: Maintain detailed records of shipments, including tracking numbers, shipping methods, and delivery dates. Generate shipping manifests, labels, and other necessary documentation.
• Quality Control: Conduct regular quality checks to ensure orders are accurately packed, labeled, and meet quality standards before shipping.
• Problem Solving: Address and resolve any shipping discrepancies, damaged products, or order-related issues in a timely and effective manner.
• Communication: Maintain open and clear communication with internal teams, customers, and shipping partners regarding order status, delays, and other relevant information.
• Compliance: Ensure adherence to all shipping regulations, including hazardous materials handling, customs requirements, and other relevant guidelines.
• Process Improvement: Identify opportunities for streamlining shipping processes and recommend improvements to enhance overall efficiency.

This job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Salvo. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

Requirements

Skills

• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Effective communication and interpersonal abilities.
• Proficiency in using shipping software and computer systems.
• Problem-solving and critical-thinking skills.
• Ability to work effectively in a fast-paced and dynamic environment.

Education, experience, certifications

• High school diploma or equivalent. An associate's degree in logistics, supply chain management, or a related field is a plus.
• Previous experience as a shipping clerk or in a similar role preferred.
• ShipStation experience and knowledge is a plus.
• Familiarity with shipping processes, carrier relationships, and warehouse operations.
• Experience with inventory management and record-keeping.
• No specific certifications are required, but any relevant certifications in logistics or supply chain management are advantageous.

Physical and mental demands

• This role may require lifting, bending, and standing for extended periods. 
• The Shipping Clerk should be capable of safely lifting packages of varying weights up to 70 lbs.