Senior Administrative Specialist - Solid Waste Department

Job Posting End Date:

08-12-2026

Worker Sub-Type:

Regular

Scheduled Weekly Hours:

40

Position Summary:

The Senior Administrative Specialist independently runs the Facility Scale Office with minimal supervision. Activities performed are categorized into the following five sub-areas: processing incoming loads; customer service and business liaison; financial, reporting and record keeping; and administrative assistance. This position handles, on average, 100-200 daily transactions including charge accounts, credit cards, and cash transactions. This position also provides simultaneous customer service and extensive administrative assistance to the operations manager and accounting specialist.

Examples of Work Performed:

The following duties are typical of this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required or assigned.

• Balance cash /credit card receipts for three separate on-site facilities (landfills, recycling program, household hazardous waste) with reports daily and reconcile any discrepancies; discuss requirements with customers if denied credit account - explain departmental policies and procedures related to customer credit accounts and inform them of the payment amount required to reactivate their account.
• Act as receptionist - counter and telephone.
• Tracks 30+ different waste categories; charge to account or accept payment via cash or credit card and produce invoice/receipt.
• Receive dozens of calls daily from the public and greet dozens of public and commercial customer visitors daily.
• Weigh vehicles using scale software; screen loads for unacceptable materials by driver interview or visual inspection.
• Remain current on asbestos identification training; direct customer to appropriate dumping location based on type of material.
• Answer questions regarding site hours and rules, how to properly dispose of various types of materials, etc.
• Remain current in policy and regulation changes; remain current in alternatives for disposal of banned items; answer inquiries from the public as well as various city, town, and village officials regarding waste disposal or refer to the appropriate authority; assist with complaints from customers; assist customers that may be unfamiliar with our scale system.
• Maintain and establish reporting and record keeping systems, produce reports and process records; and provide administrative and operational support.

Compensation:

Starting hourly rate: $22.55 and Marathon County benefits: https://www.marathoncounty.gov/about-us/careers/employee-benefits

Qualifications:

• Associate’s degree in business, accounting, environmental engineering, environmental science or other related and/or applicable field.  Three years of increasingly complex and responsible experience, preferably in a small business environment and/or an environment with numerous customer accounts. Any equivalent combination of training and experience may be substituted.
• Must have a current WDNR certification as Site Operator per WI Admin. Code NR524 Solid Waste Disposal Facility Operator Program OR must obtain within 24 months of hire.

Knowledge, Skills, and Abilities:

• Working knowledge of Windows OS in a PC environment
• Internet navigation and research; informational research, analysis, and synthesis; arithmetic aptitude; professional business communications; efficiency analysis and process improvement; customer service skills
• Ability to establish and maintain effective relationships with the public, industrial customers, government officials, media reps, sales reps, vendors and contractors; policy, guideline, and regulation interpretation; organizational skills
• Ability to multi-task in a fast-paced work environment

Physical Requirements:

Moderate Physical Requirements - Job requires a combination of desk work and some physical activity.

All physical requirements are described with the intent to comply with the Americans with Disabilities Act (ADA). Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of their job.

Selection Procedure:

The selection of the successful candidate may be made by assessment of education and work experience, oral interview, review of references, and/or other job-related selection procedures. Depending on position requirements, the selected candidate may be required to satisfactorily complete post-offer assessments, including but not limited to education verification, background checks, driver license verification, physical examination, psychological assessment, and drug screening paid for by the County.

Equal Opportunity Employer:

Marathon County is an Equal Opportunity Employer committed to diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information or protected veteran status.

Special Accommodations:

Marathon County will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Employee Resources Department office or phone (715) 261-1451 to request special accommodations prior to the application deadline.

Notice to Applicants:

Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations, and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the County not provide access to this information.  If you choose not to have this information become a public record, you must make such a request in writing to the Employee Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law