Production Supervisor - First Shift

Get to know us:  NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes.

NOVO Health Services is seeking a hands-on Production Supervisor to lead daily plant operations and drive performance across safety, quality, productivity, and employee engagement.

This role is responsible for overseeing a team of 20–60 production associates (including full-time and temporary staff), ensuring efficient workflow, regulatory compliance, and consistent service delivery to our healthcare partners.

The ideal candidate is a strong floor leader who thrives in a fast-paced environment, develops teams, and drives operational excellence.

Key Responsibilities

Operations & Production

• Lead daily production operations to meet safety, quality, delivery, and cost objectives

• Schedule staffing to meet production demands and optimize labor efficiency

• Oversee soil sorting, washing, drying, and finishing processes to ensure productivity and compliance

• Monitor equipment performance (CBWs, dryers, washer/extractors) to maintain optimal workflow and throughput

• Partner with chemical and maintenance teams to ensure proper formulas, equipment function, and processing efficiency

• Identify and proactively address bottlenecks and operational challenges

Leadership & Team Development

• Supervise, coach, and develop production associates to drive engagement and accountability

• Train employees on equipment operation, safety protocols, and standard work procedures

• Foster a positive, team-oriented culture with open communication and strong employee relations

• Provide performance feedback and support continuous development of team members

Safety & Compliance

• Enforce all safety policies and procedures in alignment with OSHA and NOVO standards

• Lead safety meetings and promote a strong safety-first culture

• Identify hazards and implement corrective actions to ensure a safe work environment

• Ensure proper use and maintenance of all equipment

Quality & Performance

• Uphold quality standards to meet customer and regulatory requirements

• Track and analyze production, safety, and labor metrics

• Maintain accurate records for productivity, attendance, incidents, and corrective actions

• Support audits, compliance initiatives, and continuous improvement efforts

Administrative & Support Functions

• Prepare schedules, reports, and operational documentation

• Assist with inventory, purchasing, and budget-related activities

• Support Business Manager with plant initiatives and special projects

• Step in as needed to support production operations

Qualifications

Required

• High School Diploma or GED required; additional education or training preferred

• 3–5 years of supervisory experience in manufacturing, production, or industrial environment

• Experience leading hourly teams in a fast-paced setting

• Strong communication, leadership, and organizational skills

• Basic computer skills with willingness to learn new systems

Preferred

• Experience in industrial laundry, healthcare, or regulated manufacturing environments

• Knowledge of production equipment and workflow optimization

• Experience analyzing performance data to improve operations and reduce costs

Key Competencies

• Proven ability to drive productivity and hold teams accountable

• Strong problem-solving and analytical skills

• Ability to lead in a high-volume, fast-paced environment

• Positive, proactive leadership style with a “can-do” attitude

• Comfortable giving and receiving feedback and adapting to change

Physical & Work Environment Requirements

• Ability to stand, walk, bend, stoop, push, and pull for extended periods

• Ability to lift up to 35 lbs

• Ability to work in a noisy, industrial environment

• Willingness to work evenings, nights, weekends, and holidays as needed

What we can offer you as a full-time associate:
Competitive pay
Paid Holidays
Paid Time Off Program (PTO)
401(k) w/Employer Match
Flexible Spending Account (FSA) 
Health Savings Account (HSA)
Medical, Dental, and Vision Programs
Basic Life/AD&D Insurance
Long-Term Disability (LTD)

Why work for Novo Health Services? 

NOVO Health Services strives to be the employer of choice in the hospital sterile and hygienically clean linen industry. To do that, we provide a safe, positive work environment where our associates experience tremendous growth and related opportunities for advancement. 
Complete an on-line application at www.novohealthservices.com!
All applicants will be considered for employment without attention to race, color, sex, sexual orientation, gender identity, national origin veteran, or disability status. We are proud to be an equal opportunity workplace and an affirmative action employer. Drug-Free Workplace.