Network Services Engineer

Network Engineer

Datacenter & Network Services  |  Full-Time  |  Lincolnshire, IL (Hybrid)

Camping World Holdings (CWGS / FreedomRoads) is seeking a Network Engineer to join our Datacenter and Network Services team. This role supports a large-scale, multi-site enterprise environment spanning ~240 retail locations across the U.S., two Equinix colocation datacenters (Chicago and Denver), and a growing cloud and SD-WAN footprint. You'll work alongside a seasoned team of infrastructure engineers, contributing to design, deployment, operations, and automation across our network and security stack.

This is a hands-on engineering role - not a help desk or NOC position. You'll be expected to own your domain, collaborate with cross-functional teams, and participate in an on-call rotation to support 24/7 operations.

• Design, deploy, and operate enterprise LAN/WAN infrastructure across retail, corporate, and datacenter environments
• Manage and optimize Juniper Mist Wi-Fi deployments across large-scale retail locations, including AP provisioning, RF tuning, and policy management via the Mist cloud portal
• Support and expand Fortinet SD-WAN (FortiGate / FortiManager) rollouts, including ZTP, policy configuration, and integration with Zscaler SASE
• Administer VMware SD-WAN (VeloCloud) overlay network: edge configuration, profile management, link QoS, and tunnel health monitoring
• Configure and manage Palo Alto Networks firewalls (PA-5400 series) via Panorama, including policy lifecycle, NAT, URL filtering, GlobalProtect VPN, and security profile management
• Support NSX-T micro-segmentation initiatives including distributed firewall rules, security groups, and East-West traffic policy enforcement
• Assist with Zerto-based DR replication and failover testing across Equinix CH3 and DE2 sites
• Maintain and troubleshoot routing protocols (BGP, OSPF) across datacenter switching (Nexus 93600/93180) and WAN edge platforms
• Participate in a rotating on-call schedule, including evenings and weekends, to respond to P1/P2 incidents and network outages
• Document configurations, runbooks, and architecture decisions in Confluence following established team standards
• Contribute to automation and monitoring initiatives using SolarWinds, Dynatrace, and custom tooling
• Coordinate with ISPs and managed service vendors for circuit provisioning, troubleshooting, and escalation

• 15+ years of enterprise network engineering experience in a multi-site environment
• Hands-on experience with Juniper networking products - Mist Wi-Fi platform strongly preferred (AP provisioning, Mist AI, WLANs, client troubleshooting)
• Proficiency with Palo Alto Networks firewalls and Panorama (policy management, NAT, security profiles, GlobalProtect)
• Experience with SD-WAN platforms - Fortinet (FortiGate/FMG) and/or VMware VeloCloud
• Solid understanding of network segmentation concepts - VLANs, VRFs, micro-segmentation, Zero Trust principles
• Strong working knowledge of BGP, OSPF, and enterprise switching (Cisco Nexus or equivalent)
• Familiarity with VMware NSX-T (distributed firewall, logical routing, security groups)
• Understanding of cloud networking fundamentals (AWS VPC, Azure VNet, or equivalent)
• Ability and willingness to participate in a 24/7 on-call rotation
• Strong documentation habits - ability to write clear runbooks, change records, and architecture notes

• Juniper JNCIA, JNCIS, or Mist AI certification
• Palo Alto PCNSE or equivalent certification
• Fortinet NSE 4+ certification
• VMware VCP-NV or NSX-T experience
• Experience with SASE / Zscaler ZIA/ZPA integration
• Familiarity with NetBox or similar IPAM/DCIM platforms
• Exposure to ThousandEyes, SolarWinds, or Dynatrace for observability
• Experience with Python or Ansible for network automation
• Background in retail, distributed enterprise, or multi-site network operations
• Familiarity with ITIL change management processes and ticketing systems
• Experience with ServiceDesk Plus (SDplus) or similar ITSM platforms for incident, change, and request management

Wi-Fi

Juniper Mist (Mist AI, AP43/AP45, WLANs, NAC, RADIUS)

SD-WAN

Fortinet FortiGate / FortiManager, VMware VeloCloud

Firewall / Security

Palo Alto PA-5400 series, Panorama, GlobalProtect, Prisma

Segmentation

VMware NSX-T distributed firewall, VRFs, VLAN isolation, Zero Trust

Routing / Switching

Cisco Nexus 93600/93180, BGP, OSPF, STP, LACP

Cloud Networking

AWS VPC / Transit Gateway, Azure VNet (familiarity preferred)

SASE / Proxy

Zscaler ZIA / ZPA integration

Monitoring

SolarWinds NPM, Dynatrace, ThousandEyes (POC)

IPAM / DCIM

NetBox

DR / Replication

Zerto (Equinix CH3 / DE2)

This role participates in a rotating on-call schedule shared across the Datacenter and Network Services team. On-call responsibilities include:

• Primary or secondary on-call coverage on a rotating weekly basis
• Response to P1/P2 network incidents outside business hours (target < 30 min acknowledgment)
• Participation in major incident bridge calls and post-incident reviews
• Change window support for approved after-hours maintenance (typically 10 PM – 6 AM CT)

The team follows a disciplined change management process - all changes are executed during designated maintenance windows in accordance with approved change records. On-call engineers are expected to follow established runbooks and escalate appropriately.

• Competitive salary
• Comprehensive benefits: medical, dental, vision, 401(k)
• Access to cutting-edge infrastructure across a nationally distributed enterprise
• Investment in professional development: vendor certifications, industry conferences, and a minimum of 12 hours of structured training per year
• Collaborative team culture with experienced engineers across network, datacenter, and cloud
• Hybrid work model - Lincolnshire, IL headquarters with flexibility
• Employee discounts on RVs, camping gear, and outdoor products

Camping World Holdings, Inc. (NYSE: CWH) is America's largest retailer of RVs and related products and services, operating through its Camping World and Good Sam brands. With ~240 retail locations across the U.S. and a growing omnichannel presence, our IT infrastructure team enables reliable operations for thousands of teammates and millions of customers. We're investing heavily in network modernization, AI-driven observability, and cloud transformation - and we're looking for engineers who want to build alongside us.

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.   At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below.  

Pay Range:

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com