Recreation Lead

Overview

The Recreation Lead is responsible for the development, planning, organization, implementation of recreation programs for Suncadia Resort guests and Suncadia Club members. Must professionally manage the daily operations of the Recreation Pavilion and Nelson Farm, including; family activities, axe throwing, archery, bike, boat, and other recreation equipment.  Work directly with contracted vendors to offer full service outdoor pursuits.  Participate as a leader at the Resort in building teamwork, effectiveness of services and the overall character of the resort experience.

 

Salary: $19.50/hr

 

Why Join our team?

At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Find your nature with us and who knows, you may just discover a home for your career.

Benefits & Perks Include:

• Full-Time Regular employees are eligible for a full benefits package, including Paid Time Off and group medical, dental, and vision insurance
• All team members accrue Paid Sick Time and are eligible for the Employee Assistance Program, which offers team members free access to mental health and counselling services
• All team members 18-years of age or older are eligible for a 401K plan with a company match
• Travel is Good for the Soul: Enjoy team member rates at hotels around the world
• Free Golf
• Team Member discounts on services at the Glade Spring Spa
• 50% off at all Suncadia operated Food & Beverage outlets
• Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
• Discounts on rental cars, tickets, electronics, and more!

There’s no place like Suncadia.

Nestled on the sunny side of the Cascades, Suncadia’s 6,000‑acre mountain resort community offers year‑round opportunities to explore, unwind, and connect. With lodging options ranging from an intimate Inn to a classic Northwest lodge and private vacation homes, and with Tumble Creek providing an elevated club lifestyle, Suncadia fosters a true sense of place. Offering 40+ miles of trails, championship golf, a luxury spa, inspired dining, and direct access to the Wenatchee National Forest, at Suncadia adventure and belonging naturally come together. Here, meaningful moments aren’t just created, they’re part of the experience.

 

*Some benefits may vary based on job classification

Responsibilities

• Must be able to work well under pressure;
• Must be able to accurately follow instructions (verbally and written);
• Must possess guest facing communication skills;
• Must have excellent listening skills;
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner;
• Must have a passion for creating an exceptional experience for all colleagues and guests;
• Promotes high team member morale;
• Instills a calm, organized approach in all stressful situations;
• Respond and interact with all colleagues, leaders, vendors and guests in a professional manner assisting with all relevant information requests;
• Offers warm and sincere welcome/farewell for all colleagues, leaders, vendors and guests of Suncadia Resort including use of name & good eye contact with each. Be alert and Courteous at all times.
• Remain alert and maintain an up to date working knowledge of all resort amenities, events, hours of operations etc. by daily review of the Yapp App and other communication tools;
• Up sell Suncadia Resort’s services and amenities to guests;
• Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons) and reports all safety incidents to on-duty leader.
• Colleagues must communicate any workplace accident/incident to a leader within 24 hours of the event;
• Follows the required procedures for handling, cleaning, disposing, or moving of objects/materials and/or the cleanup of blood, infectious materials, or body fluids containing blood in accordance with the OSHA Blood-borne Pathogen Standards. Colleagues not properly trained in the removal of Blood-borne Pathogens should immediately report the need for clean up to their department leadership and schedule training for future incidents;  
• Acts with responsibility towards all company property, supplies and equipment;
• Maintains a professional appearance by following all Suncadia Resort standards with regard to Dress/Uniform Code, Personal Protective Equipment (PPE), Hygiene, Grooming and names.tag requirement

Qualifications

• 2-3 years’ experience in educational, recreational or related areas which include working with a variety of clientele
• Educational background or degree in Hospitality, Recreation Management or a related field a plus
• Background or experience in a variety of outdoor recreation related activities and special event planning
• Must have knowledge of programming, planning and leadership
• Must have minimum of 2 years supervisory experience
• Experience in hospitality
• Previous guest relations training
• Proficiency in word processing/computer skills (Windows, Word, Excel, Springer Miller)

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