Facilities Assistant Manager

Description

Job Summary

The Assistant Manager helps organize and run our industrial facilities operations and fills in for the Site Manager when needed. Your job will be highly important in ensuring operations meet their goals of efficiency and customer satisfaction. 

Assistant Manager responsibilities include hiring and training custodians, monitoring time and attendance, managing client relationships, and ensuring employee’s performance meet the high standards of our clients. Our ideal candidate will have managerial skills with a sharp business mindset. You should also be skilled at organizing and solving problems. Interpersonal and mediation skills will also be very useful, since you’ll often be acting as a liaison between managers, employees, and the client. 

Ultimately, the duties of the Assistant Manager are to make sure our operations operate effectively, and that we keep our clients and employees happy. 

Responsibilities

• Assist the Site Manager in planning and implementing strategies to meet client needs
• Coordinate daily operations (e.g., employee assignments/routes, orders, and schedules)
• Track the progress of weekly, monthly, quarterly, and annual objectives
• Monitor time and attendance
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing employees
• Communicate with clients and evaluate their needs
• Handle complaints from clients and employees
• Conduct regular audits to ensure the client’s needs are met
• Make sure all employees adhere to the company’s policies and guidelines
• Act as our site representative and set an example for our staff

Requirements

• Proven experience as an Assistant Manager or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Proficient user of MS Office (MS Excel in particular)
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• Flexibility to work in shifts
• Must pass a background and security clearance to work at a nuclear facility
• Must pass the drug screening and aptitude testing process
• Must be authorized to work in the United States