Internal Communications Manager

Overview

We Are PepsiCo 

PepsiCo is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.

 

Guiding Vision and Regional Impact 

PepsiCo’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.

 

 Empowering Our People and Communities 

Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all. 

 

Diversity and Inclusion Commitment

PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.

Responsibilities

• Lead the internal communications agenda by designing and implementing effective communication strategies, systems, and engagement initiatives.
• Ensure timely, accurate, and consistent communication across all employee groups, leveraging appropriate communication channels to enhance engagement and organizational pride.
• Serve as a trusted communications advisor to the leadership team.
• Drive clear, timely, and impactful communication with frontline employees to keep them informed, engaged, and aligned with business priorities.
• Develop and execute a structured annual engagement calendar across all locations, ensuring consistency, quality, and impact of celebrations and employee events.
• Manage and track the Internal Communications budget.
• Identify executive speaking opportunities and develop speeches, presentations, briefing materials, and leadership communications.
• Partner with People Business Partners and key stakeholders to assess communication needs and design targeted communication solutions.
• Lead the planning and execution of communication initiatives, ensuring cross-functional alignment, resource coordination, and successful implementation.
• Own the end-to-end delivery of quarterly Town Halls, including message development, stakeholder alignment, agency management (where applicable), and event execution.
• Lead the planning and execution of year-end celebrations and other large-scale employee engagement events.
• Manage and continuously enhance communication channels and platforms, including LCD screens, internal communication mailboxes, SMS communications, and other employee touchpoints.
• Act as the communications lead for major business initiatives requiring large-scale employee communication, developing key messages, FAQs, and leader communication toolkits.
• Lead the cascade of regional and global communications through appropriate channels and platforms.
• Partner with Global Internal Communications, Digital Media, and Public Relations teams to ensure alignment between internal and external communication strategies.
• Conduct employee surveys and focus groups to identify communication needs, analyze insights, and develop action plans.
• Support crisis communication management by proactively developing communication plans, mitigating reputational risks, and ensuring leadership alignment during urgent situations.

Qualifications

• Bachelor’s degree in Management, Economics, Social Sciences, Communications, or a related field.
• 10–12 years of relevant experience in internal communications, corporate communications, public relations, or a similar role within the private or public sector.
• Strong communication, stakeholder management, and public relations skills.
• Excellent strategic thinking, critical thinking, and problem-solving capabilities.
• Outstanding written and verbal communication skills in both Arabic and English.
• Highly proactive, adaptable, and able to navigate ambiguity and complexity effectively.
• Strong organizational skills with exceptional attention to detail in a fast-paced environment.
• Demonstrated ability to collaborate across functions and work effectively with senior leaders and executives.
• Proven ability to leverage existing resources and drive process efficiencies.
• Strong creativity, innovation mindset, and digital communication capabilities.
• Ability to develop practical, impactful communication solutions that support business objectives.