Personal Assistant to General Manager (m/f/d)

Mandarin Oriental, Munich is looking for an Personal Assistant to our General Manager (m/f/d) to join our executive team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

About the job

Based at the Mandarin Oriental, Munich the Personal Assistant to our General Manager is part of our executive team within the hotel. The Personal Assistant to our General Manager reports to the General Manager.

As Personal Assistant to our General Manager, you will responsible for the following duties:

• Manage the General Manager’s calendar, appointments, and travel arrangements.
• Coordinate meetings, prepare agendas, minutes, and follow up on action items.
• Handle confidential correspondence and sensitive information with the utmost discretion.
• Liaise with internal departments and external stakeholders on behalf of the General Manager.
• Prepare presentations, reports, and executive communications.
• Organize events, visits, and special projects as required.
• Ensure efficient office administration and support the smooth operation of the Executive Office.
• Serve as a key representative of the Executive Office, fostering strong relationships with VIPs, owners, business partners and valued guests through professional and personalized interactions.

As Personal Assistant to our General Manager, we expect from you:

• Strong guest and service orientation.
• Confident, proactive, and approachable personality with strong interpersonal skills.
• Structured, independent, and team-oriented way of working.
• Excellent organizational skills, resilience, and flexibility.
• Ability to communicate a clear vision and inspire others to achieve shared goals.
• Continuous drive to identify new and better ways of improving processes and operations.
• Strong quality awareness, excellent manners, and a professional appearance.
• Excellent written and spoken German and English language skills; additional foreign language skills are an advantage.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• In addition to fair working conditions, we offer a variety of small benefits that make everyday work more enjoyable – including complimentary beverages as well as small, regular tokens of appreciation and gifts.
• Our passion for hospitality is also reflected in additional benefits, such as special offers and discounts at nearby restaurants and hotels.

We’re Fans. Are you?