- Salary
- $120k – $152k
- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Finance
- Seniority
- Manager
- Experience
- 5+ years
- Source
- Lever
Description
About Us:
ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support thousands of restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
About the Position:
As the GTM Strategy and Analytics Manager, you will be the single source of truth for GTM performance and the strategic analytics engine for the GTM org. You will identify gaps, you'll define the size of the problem and the ideal state. You will own target setting while building goals and KPIs for each team and corresponding channels then build reporting that shows performance by team, channel, and rep, surfacing what's going well and where the org needs to improve or focus.
You set up the strategic cases for why a change is needed with Sales and post sales leadership then pressure-test that thinking against their in-depth understanding of team and systems operations, and own execution with technical and process rigor in a dynamic environment.
This role reports directly to the Head of Finance and will not have any direct reports.
This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.
Skills
SQLSalesforceHubSpotProject Management
Benefits
Expected Base Salary: $120,000 - $152,000 (depending on candidate location and experience)Ongoing training and growth opportunities.A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.Rock solid medical, dental, and vision plans.Mental Health Coverage - we offer several programs to support your mental health and wellness goals.Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.401(k) MatchingEmployer-contributing student loan assistance program or continuing education reimbursement programEmployee Stock Incentive Plan.Pet insurance for your fur babiesConsistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.Enough freedom to spread your wings while still holding you accountable.