Business Process Architect

Project Role : Business Process Architect
Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs.
Must have skills : Retirement Planning Services
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Business Process Architect, a typical day involves analyzing existing workflows and designing innovative business processes that align with organizational goals. This role requires creating detailed documentation to support the implementation of new processes and technologies. The professional collaborates closely with various business units to define product requirements and develop use cases that address both process and functional needs. Engaging in user and task analysis is a key part of the day, ensuring that business needs are accurately represented and translated into actionable plans that drive efficiency and effectiveness across the organization.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the development and refinement of business process models to enhance operational efficiency.
- Facilitate communication between stakeholders to ensure alignment on process objectives and deliverables.
- Support junior team members by providing guidance and fostering a collaborative learning environment.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Retirement Planning Services.
- FIS Platform Expertise: Deep mastery of FIS Omni products (including Omniplus, OmniScript, OmniAdminWeb, OmniAPI/OmniLink, OmniCodeConnect, DVW, OWS and back-office accounting engines) paired with deep technical & functional knowledge in the new FIS Retirement Platform (FRP) including Digital Channel products (Non-Participant/Sponsor Web, Participant Web, Mobile App for Partcipants etc).
- Omni Modernization & Integration Specialist: Strong capabilities in OmniScript, and shell scripting, alongside modern API development, microservices, Omni (Omni Data Elements) and cloud data formats. Strong functional knowledge in Plan-Participant onboarding, Payroll to Contribution Integration, Cash management, Participant Digital experience upliftment, Loan Payments, Distributions and Disbursements, Correspondence etc.
- Data Transformation Tools: Proven experience with ETL (Extract, Transform, Load) pipelines, advanced data mapping, and automated reconciliation scripting.
- Target Architectures: Solid understanding of NextGen RaaS (Retirement-as-a-Service) frameworks, cloud infrastructure, and modern ecosystem integrations.
- Manages development risks, issues/problems, and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
- Works on development of customizing processes to meet business requirements, including design within FIS OMNI or systems integrations with third-party products.
- Should have the ability to lead and deliver the transformation program by directly working with the client teams.
- Strong analytical skills to assess and improve business processes effectively.
- Excellent communication abilities to articulate complex process designs clearly to diverse audiences.
- Experience in documenting business requirements and translating them into functional specifications.
- Ability to collaborate with cross-functional teams to drive process improvements and technology integration.
- Skilled in conducting user and task analysis to capture comprehensive business needs.

Additional Information:
- The candidate should have minimum 12 years of experience in Retirement Planning Services.
- Certifications or practical experience in AWS to support FRP cloud infrastructure deployment.
- Experience working within SAFe (Scaled Agile Framework) or DevOps environments managing large-scale, multi-team migration trains.
- Hands-on familiarity with automated code-refactoring utilities, GenAI-assisted code conversion, or legacy-to-cloud mapping software.
- Knowledge of CI/CD orchestration via Jenkins, GitLab, or GitHub Actions adapted for hybrid mainframe/cloud releases.
- ASPPA (American Society of Pension Professionals & Actuaries) certification on US DC/DB Plan Administration Fundamentals.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

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