Risk and Controls Specialist

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Our people make all the difference in our success.

Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.  We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).

Job Summary

The Risk and Controls Specialist supports enterprise audit coordination, compliance assurance, risk management, corrective action governance, and operational risk oversight activities. This role functions as a flexible operational resource across the Risk and Assurance team, supporting multiple stages of the risk management lifecycle including audit coordination, risk intake and vetting, remediation tracking, root cause analysis support, governance reporting, and control validation.

The Risk and Controls Specialist partners with operational teams and compliance leadership to strengthen organizational controls, improve audit readiness, support proactive risk identification, and ensure timely follow-up and escalation of compliance and operational risk activities.

Key Responsibilities

Audit Coordination & Controls Support

• Coordinate audit and assessment activities, including internal audits, external audits, SOC audits, client requests, and regulatory reviews
• Track audit deliverables, documentation requests, due dates, and stakeholder follow-up activities
• Support quality review of audit deliverables and evidence submissions to ensure completeness, consistency, and alignment with requirements
• Maintain centralized repositories for audit evidence, controls documentation, and remediation activities
• Support monitoring and tracking of audit findings, recommendations, and corrective action activities
• Escalate overdue deliverables, unresolved findings, or emerging risk concerns as appropriate

Risk Intake & Remediation Oversight

• Support intake and triage of potential non-compliance incidents and operational risk events
• Assist with preliminary risk research and impact assessments
• Support structured root cause analysis (RCA) activities and remediation discussions
• Track corrective action plans (CAPs), remediation milestones, and prevention activities
• Monitor follow-up activities and support escalation of repeat findings or ineffective remediation efforts
• Assist with assessment of risk severity, mitigation effectiveness, and escalation needs

Enterprise Risk Management Support

• Support enterprise risk management (ERM) activities, including maintenance of risk registers, risk inventories, and tracking tools
• Participate in structured risk interviews and operational risk discussions
• Assist with gathering and organizing information related to risk assessments, controls, and mitigation strategies
• Research regulatory expectations, operational requirements, and historical findings to support risk evaluation activities
• Support ongoing monitoring and tracking of enterprise risks and remediation activities

Reporting & Governance Support

• Prepare reports, summaries, dashboards, and governance materials related to audits, remediation activities, and enterprise risks
• Maintain tracking tools and documentation to support governance reporting and executive oversight
• Support preparation for governance committee meetings and leadership reviews
• Assist with identifying trends and recurring operational or compliance issues

Requirements

• Knowledge of audit coordination, compliance monitoring, risk management, and corrective action processes
• Strong organizational, analytical, and documentation management skills
• Ability to manage multiple priorities and deadlines across cross-functional stakeholders
• Strong written and verbal communication skills
• Strong attention to detail and follow-through
• Ability to identify potential escalation concerns and support risk prioritization activities
• Comfortable operating in a fast-paced, evolving environment

Qualifications

Education

Associate’s or Bachelor’s degree preferred in healthcare administration, business, compliance, or related field

Experience

• 3+ years of audit coordination, compliance, quality, operational oversight, or risk management experience
• Healthcare or Medicaid experience preferred
• Experience supporting remediation tracking, audit readiness, or compliance operations preferred
• Certifications
• CHC, CRCM, Lean Six Sigma, or related certifications preferred

Required Skills:

• Strong understanding of internal control principles and audit methodologies
• Excellent project management skills, with the ability to handle multiple audits simultaneously
• Proficiency in data analytics or audit software tools is a plus
• Leadership: Ability to guide and inspire colleagues, even without formal direct reports
• Communication: Strong written and verbal communication, capable of presenting technical findings to diverse audiences
• Analytical Thinking: Keen attention to detail with a problem-solving mindset
• Collaboration: Works well with cross-functional teams, building relationships and driving consensus
• Adaptability: Comfortable operating in a changing regulatory landscape and remote work environment
• Attention to detailpervy to sensitive information for compliance

Rate: $27.00 - $35.75 hourly

This role is eligible for a base salary within the posted range. Actual compensation will be determined based on a variety of factors, including skills, experience, and geographic location. Compensation may vary for positions based in high cost-of-labor markets.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified

PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!