Commercial Training & HR Specialist

Job Title

Position Overview

Job Summary

The Training & HR Specialist is a key member of the Commercial and Turf HR teams, helping deliver best-in-class service to the business as part of a trusted, cross-functional HR team. This role supports onboarding, training coordination, HR operations, and business initiatives across multiple locations. The ideal candidate is highly organized, adaptable, service-oriented, and comfortable working independently in a collaborative team environment. Success in this role requires a strong focus on building quality relationships, responding efficiently, and working effectively across business areas and organizational levels.

Location
This role has the flexibility to be based at Plant 72 in Dalton, GA, or Plant CX in Cartersville, GA. Regular travel between the Create Centre campus in Cartersville, Dalton locations, and the Calhoun Turf facilities is required based on onboarding schedules and business needs. The selected candidate must be available to work on-site as needed, including supporting in-person onboarding activities a minimum of three days per week across the supported locations.

Scope of Responsibilities:

Talent Development, Training & Onboarding Support

• Serve as a primary onboarding resource for new team members across the Commercial and Turf businesses, including both salaried and hourly associates
• Partner with Talent Acquisition, hiring managers, and HR team members to ensure a smooth transition from the recruiting process through the new hire’s first day and onboarding experience
• Complete and/or assist with in-person and virtual I-9s for new hires in supported locations
• Manage onboarding schedules, training calendars, and key onboarding milestones
• Create, maintain, and continuously improve new-hire onboarding and equipment checklists
• Coordinate with hiring managers to identify equipment, software, system access, distribution lists, workspace, badge, and other onboarding needs
• Order and coordinate new-hire equipment and ensure required items are available before the associate’s start date
• Coordinate the new hire’s first-day experience, including workspace preparation, welcome materials, equipment distribution, introductions, and connection with the appropriate leader or team
• Coordinate and maintain onboarding resources, materials, and communications for new hires
• Assist with mailing and distribution of onboarding and welcome materials
• Support offboarding activities as needed
• Support training logistics, including meeting coordination, participant communication, registration, materials preparation, and event execution
• Maintain and organize talent development resources, guides, learning content, and training records
• Coordinate participant surveys, feedback collection, and training evaluations to support continuous improvement
• Provide administrative and coordination support for talent development projects and initiatives

Turf HR Business Partner Support

• Support onboarding for Turf associates, including hourly installer positions, and serve as an on-site HR resource for new hires, associates, and leaders as needed
• Maintain Workday transactional tasks supporting associates and HR partners with status changes, job changes, personal changes, and other associate updates
• Process terminations for assigned locations as needed and provide related offboarding support
• Maintain record-retention systems for divisional and associate files
• Support reporting and administrative needs for Turf HR business partners
• Connect with associates to provide reminders regarding compliance requirements, assignments, and reporting
• Maintain job description files and related documentation for the Turf business
• Support employee engagement activities and HR initiatives within the Turf business

VP of Human Resources Support

• Maintain the calendar for the VP of Human Resources
• Coordinate travel arrangements and support expense reporting for the VP of Human Resources
• Provide meeting and scheduling support for the VP of Human Resources
• Assist with events, celebrations, and other team activities as needed

Business Flex & Team Support

• Plan, coordinate, and/or support AX events for the HR team and business groups
• Coordinate team events, celebrations, flowers, gifts, and other recognition needs as requested
• Help create visuals, presentations, and communication materials for HR and business initiatives
• Support special projects, process improvements, and business initiatives as assigned
• Maintain US Bank p-card charges and complete monthly reconciliation
• Create requisitions and process purchase orders for invoices, gift card orders, supplies, office equipment, and other business needs

Requirements

• Minimum of two (2) years of professional experience in HR, training, learning, talent development, onboarding, administrative support, or a related area
• Ability to work independently and manage changing priorities
• Ability to coordinate activities across multiple locations
• Ability to travel regularly between Dalton, Cartersville, and Calhoun based on business and onboarding needs

Preferred Qualifications

• Experience supporting Commercial and/or Turf business divisions
• Working knowledge of Workday and related administrative systems
• Experience completing I-9s and supporting new-hire onboarding
• Experience supporting hourly associate populations or manufacturing environments
• Experience coordinating training, surveys, feedback, or program evaluations

Anticipated Time Allocation by Area

• Talent Development, Training & Onboarding: 50%
• Turf HR Partnership: 25%
• Business Flex / Special Projects: 15%
• VP of HR Support: 10%

Competencies

• Initiate Action
• Influence Others
• Build Customer Satisfaction
• Deliver Compelling Communication
• Innovate

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