Coordinator - Facilities

Job Profile:

Outreach Analyst 2

Job Family:

Outreach Programs

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $50,000.00 annually

The Coordinator of Facilities Management is responsible for managing physical housing facilities, the agreement between Facilities Management and University Housing, and vendor relationships and performance. This position collaborates with cross functional leadership teams to provide support and facilities management expertise to University Housing at the Tempe campus and mentors student and professional staff working in the community. This position provides exceptional, proactive customer service to students and campus partners.

Working Environment:

• Sit or stand for prolonged periods of time.

• Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.

• Position may work nights and weekends and travel to support duties and operational functions on all campuses.

• Walk throughout campus for meetings or events, regardless of the weather conditions.

• Lift up to 35 pounds.

• Supervise staff and students.

• Work collaboratively across various departments within the University as well as with diverse populations and groups.

• Use critical thinking to make decisions and/or analyze data.

• Communicate effectively both orally and in writing.

Essential Duties:

• Serve as “Customer’s Representative” to advocate on behalf of and represent University Housing interests in cross departmental engagement, including Public-Private Partnerships (P3s) and other relationships

• Conduct regular inspections of facilities, resolve maintenance issues, propose facility improvements, initiate repair requirements to maintain healthy, safe, and sustainable learning environment with consideration to budget and environmental constraints

• Ensure successful completion of repair/preventive maintenance requirements, as well as resolution of trouble calls and escalations

• Manage and coordinate the activities of contractors to ensure projects are completed within time, cost and quality constraints

• Track work requests, insurance claim work, repair schedules, resident dislocation due to facility related issues

• Oversee room turn readiness program; and/or coordinate with 3rd party vendor(s) to effectively project manage 

• Manage facility inspection program; and/or coordinate with 3rd party vendor(s) to effectively project manage 

• Coordinate room damage information between University Housing & Facilities staffs

• Oversee furniture program: move coordination, inventory, condition and coordinates repairs as necessary

• Provide guidance and direction to assigned student staff, including initial training & orientation; refresher training; performance feedback

• Assist Director of Housing Facilities and Associate Director with: requirements prioritization; project management; purchasing & vendor administration

• Implement policies and procedures in order to improve department’s operations

• Primary contact with Facilities Management locksmith and 3rd party vendor(s) (where applicable) for rekey requests

• Coordinate room turns for move-in and move-out.

• Other duties as assigned.

Days and Schedule: Monday – Friday, 8:00 am – 5:00 pm with extended hours as needed; this position serves as a resource to on call staff outside of typical business hours.

Desired Qualifications:

• Evidence of related experience (5 years)

• Evidence of effective verbal and written communication skills

• Experience in multi-unit/multi-family housing in a campus environment or setting

• Experience in providing explanation of residential services, policies, rules and regulations

• Experience with residential management system (e.g., RMS, StarRez, YARDI)

• Experience with computerized maintenance management systems (e.g., TMA)

• Experience in budget management and financial reconciliation

• Experience working in a higher education environment for at least two years

• Experience with managing multiple projects and meeting deadlines under pressure in a fast-paced environment

• Experience in developing database queries and interpreting results

• Experience with Microsoft Office applications (Word, Excel, Outlook, and Access)

• Experience in work that requires organization and attention to detail

• Experience in constructing and facilitating training for different levels of staff

• Experience managing key tracking systems

Department Statement:

The mission of University Housing is to create living and learning environments that promote academic excellence, foster personal development and enhance the university experience for a diverse population. ASU University Housing currently houses 18,000+ students on all four campuses. In support of the University's philosophy of access, excellence, and impact, University Housing promotes academic success and student learning, supports the development of community among our residents, provides student-centered processes and services, and develops and maintains quality accommodations.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$25580.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

A fingerprint check is not required for this position.