Administrative Specialist I

Agency

Dept of Transportation

Division

State Hwy Administrator - Div of Hwys

Job Classification Title

Administrative Specialist I (S)

Position Number

60015922

Grade

NC08

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

This is a repost. Previous applicants must reapply to be considered.

This position will work in the Roadside Environmental Unit Litter Management Section. The Administrative Specialist I is responsible for supporting the litter prevention initiatives of the Litter Management Section by interacting with the public by phone and email contact and by providing support functions for the Swat-A-Litterbug program by entering reports on the Department’s database and maintaining updated files. The position will assist with database management of the Adopt-A-Highway Program by updating the web application database. As the statewide Sponsor-A-Highway Program continues to grow statewide, this position will provide Sponsor-A-Highway Program management support by processing, recording, and filing incoming service agreements and supplemental agreements, contacting service providers to obtain additional documentation as needed, and assist with database information entry, report queries and support in maintaining updated list of sponsorship segments along each direction of travel along multiple roadways. Position requires program knowledge and understanding of Departmental operations along with the ability to independently apply program guidelines to resolve problems and inquiries from the public or service providers.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC08; $39,244 - $68,679

Management prefers applicants with the following:

• Customer service experience including resolving customer issues.
• Experience in completing and/or maintaining records, reports, and data using MS office products and/or mainframe databases.
• Experience interpreting and/or evaluating information or data.   
• Experience in interpreting and/or explaining policies, procedures, and laws using excellent communication skills.
• Experience with letter writing, using correct spelling, punctuation, and proofreading.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Dorthea Antoinette Hill

Email:

[email protected]