- Location
- SG
- Type
- Full-time
- Department
- Operations
- Seniority
- Senior
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Eightfold
Description
Drive logistics quality excellence across Distribution Centre Asia (DCA) by managing quality systems, customer returns, compliance, and continuous improvement initiatives to enhance operational performance and customer satisfaction.
Your Role
Key responsibilities in your new role
- Manage customer quality inquiries and return (RMA) processes, ensuring timely issue resolution.
- Maintain and improve Logistics Quality Management System (QMS) compliance with ISO 9001 and IATF 16949 standards.
- Analyze logistics quality performance, returns, claims, and delivery KPIs; drive corrective and preventive actions.
- Apply quality tools (8D, FMEA, Six Sigma) to solve problems and improve supply chain processes.
- Collaborate with 3PL partners and cross-functional teams to promote a Zero Defect culture and meet customer requirements.
- Support or lead logistics improvement projects and global initiatives.
- Guide logistics quality processes and support day-to-day operations.
Your Profile
Qualifications and skills to help you succeed
- Bachelor's Degree in a relevant study
- Minimum 5 years of experience in logistics, supply chain, quality management, or related field.
- Knowledge of ISO 9001, IATF 16949, and quality methodologies (8D, FMEA, Six Sigma).
- Strong analytical, problem-solving, and stakeholder management skills.
- Ability to work independently and drive continuous improvement initiatives.
Contact:
Sherlene Ong
#WeAreIn for driving decarbonization and digitalization.
As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game-changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.
Are you in?
We are on a journey to create the best Infineon for everyone.
This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.
Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.
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